Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2024
Overall, Croydon talking therapies is an absolutely fantastic service. I had a series of sessions of CBT for anxiety and, having done therapy several times in the past, I found this to be the best by far. Sessions delved into underlying beliefs, thoughts and behaviours, but what was so useful was the focus on actions and techniques for managing thoughts and behaviours. I was seen very promptly via self-referral and my therapist was wonderful- supportive, professional and highly knowledgeable. The NHS needs to push more funding into services like this as a matter of urgency. Although I'm not a mental health support expert, what I received feels like best practice. Thank you for all your support!!
Visited August 2024
Croydon Talking Therapies has not yet replied.
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Review titled Really helpful
Rated 5 stars out of 5
by Lauren - Posted on 27 August 2024
I have delayed getting treatment for a phobia for a long time as I was scared I'd have to go through 'exposure'. The therapist was extremely supportive and understanding. It was very helpful to work through what could have caused it and spot patterns in what has kept it going. Although we ultimately did need to go through exposure, it was very gradual and led by myself. I was never pushed to do anything I felt I couldn't cope with and there was lots of time dedicated to discussing how I felt after completing each task. I've been able to put things to the test since therapy finished and the difference it has made has been huge. I could never have coped with it in the way I did if I hadn't been through this service and through the process with my therapist. I'd highly recommend it.
Visited August 2024
Croydon Talking Therapies has not yet replied.
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Review titled Disappointed
by Anonymous - Posted on 20 August 2024
I contacted Croydon Talking Therapies around a month ago to look into getting therapy/counselling as I’m currently going through an intense period of family stress and have a history of anxiety and depression. Keen to receive coping tools, I agreed to a telephone triage where I discussed my situation and how I’m feeling and the help I hope to receive. I was told that I’d be referred for either CBD or counselling which I was feeling positive about but was told I’d be called back within 2 days. It’s been a week now and I’ve not heard anything making me think I won’t now. This has made me feel like my concerns and desire to get help for my mental health isn’t important or worth helping.
Visited August 2024
Croydon Talking Therapies has not yet replied.
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Review titled What do you have to lose?
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2024
When not feeling my best I was very resistant to try new things. This was OK and my therapist tailored my sessions to help with this and it really made a difference. When not feeling great trying something like this doesn't usually make things any harder. I would highly recommend this to anyone who wants to stay on top of how they are feeling.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 25 July 2024
Dear Patient, Thank you for your view of Croydon Talking Therapies and your recommendation of the service to others. This will be passed to the service for feedback purposes.
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Review titled Empowering EMDR therapy.
Rated 5 stars out of 5
by Andrea - Posted on 09 July 2024
I received EMDR therapy after experiencing a recent trauma that led me to seek help for this and for older traumatic events that I had also experienced. My therapist was very skilled at supporting and preparing me for this therapy and guiding me through the weekly sessions. I am so glad I reached out for help. I have now been able to process old trauma and work with the more recent episode to the point where I am feel empowered and able to move on with my life. Although it was hard at times I felt safe enough to do the work. I would strongly recommend this type of therapy for anyone suffering from traumatic events. I was given time, support and the tools I needed to change. I have also been able to look ahead and learn how to care for myself in the future. Wonderful care, expertise and support.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 09 July 2024
Dear Andrea, Thank you for leaving this comment about how your therapy has helped you move on with your life. This will be shared with the service for feedback purposes.
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Review titled Helpful and Effective
Rated 5 stars out of 5
by JAYDEE - Posted on 23 August 2024
I have had much benefit to my Mental Health from my Counselling and CBT Counselling from this clinic. The counsellor(s) were very helpful,, friendly and Empathetic. I could not have got through without their support. The location was easy to find and felt comfortable.
Visited July 2024
Croydon Talking Therapies has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Iysa Ade Bello - Posted on 04 August 2024
When I was feeling very low, I was referred to a therapist, I attanded for 14 weeks, It was very difficult at the start, but in the end I felt better.
Visited July 2024
Croydon Talking Therapies has not yet replied.
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Review titled Helpful and friendly
Rated 5 stars out of 5
by Nicholas - Posted on 14 August 2024
Two things really stood out for me. The willingness to deal with my erratic work patterns which meant we had to reschedule talks and the friendly way methods were explained to me. I particular like. the 'clip art' illustrations on the work sheets, as they helped illustrate the concepts.
Visited July 2024
Croydon Talking Therapies has not yet replied.
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Review titled It was helpful
Rated 4 stars out of 5
by Anonymous - Posted on 05 July 2024
I have received guided self help (CBT) and employment related sessions. Both were good. The people who provided the services were kind and professional. They have listened to my concerns carefully and advised me accordingly. They have provided me with some practical tips, dos/don'ts which were helpful.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 08 July 2024
Dear Patient. Thank you for providing this feedback about how helpful your guided self help and employment related sessions have been. Your feedback has been forwarded to Croydon Talking Therapies.
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Review titled Best listeners
Rated 5 stars out of 5
by Arianita - Posted on 30 August 2024
Really enjoy my sessions with them they always took on board my needs my wants thank you so much for everything
Visited July 2024
Croydon Talking Therapies has not yet replied.
Information supplied by South London and Maudsley NHS Foundation Trust