Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Croydon Talking Therapies.
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Tom Jewell - Posted on 09 June 2024
Croydon Talking Therapies is an excellent service for giving people the skills to manage mental health issues. I had a 6 week program and I feel a lot better. Thank you.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Tom Thank you for your commendation of Croydon Talking Therapies and how you are now feeling a lot better. This will be passed to the service for their feedback.
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Review titled Life-changing
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2024
I was really impressed with this service and my therapist in particular. The clinic is very well organised and communication is great. My therapist was very kind, totally non-judgmental and attentive. I felt my worries weren't worthy of free NHS therapy and felt embarassed to talk about them, but came to the service because they were affecting my life so negatively. And I'm so glad I did. The tools I've learnt have made a dramatic difference to how I feel and can be reapplied to my life going forward. I really feel CBT is something everyone should be taught at school.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 04 July 2024
Dear Patient, Thank you for saying how impressed you were with the service and your therapist. Your comment will be passed to the service for their feedback.
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Review titled So grateful
by Anonymous - Posted on 26 July 2024
Struggling to cope post partum, I was given kind support and very practical strategies to help me cope with low self esteem and negative thoughts. I feel I made a great deal of progress and I am now equipped with tools I can continue to use and help me with me mental health.
Visited May 2024
Croydon Talking Therapies has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Gemma - Posted on 26 June 2024
This service was excellent! My CBT therapist was amazing! She understood my needs and I always felt like I could be completely honest. Appointments were always on time and days were flexible if they needed to be.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 04 July 2024
Dear Gemma, Thank you for saying the Croydon Talking Therapies service was excellent and how flexible and punctual they were. Your comment will be passed to the service for their feedback.
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Review titled Excellent Therapy
Rated 5 stars out of 5
by Julie Williams - Posted on 20 June 2024
My therapist guided me through the process of being able to be more assertive and to be able to build my confidence. His support and guidance were fantastic and I would recommend him to anyone who needs guided CBT.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Thank you for this comment about how it has helped your confidence. Thank you also for recommending the service to others. This will be passed to the service for their feedback
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Review titled Helpful and supportive
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2024
The face to face therapy appointments were so helpful and the therapist was knowledgeable, compassionate and supportive. I was able to make great progress towards my goals and feel much happier and calmer. Having never had therapy before, I would definitely recommend this service.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 24 May 2024
Dear Patient. Thank you for providing this comment on your therapist and therapy sessions. This and your recommendation of the service will be passed to the service for their feedback.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
I was extremely happy with the service/ advice and strategies that I received during my appointments. It was refreshing to have the support and understanding and a listening ear every week, and to be given tasks to complete and guidance to look at things from a different Perspective! I found the whole experience a very positive one.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Patient, Thank you for writing about how positive your experience was of Croydon Talking Therapies. This will be passed to the service for their feedback.
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Review titled Helpful to process issues and feelings
by Dhivya Kesavan - Posted on 17 July 2024
I have two health conditions acting parallel at the moment - peri menopause, which is ongoing since 2020 and post viral fatigue syndrome, I got in Jan 2024. I was struggling to manage my symptoms and was referred by GP to counselling. I am very grateful that we have these services as I was able to articulate my mental, physical and emotional feelings more clearly. I was given advice on managing these symptoms in a pragmatic manner. I was also referred to the long covid group meetings. Thank you for all the help. I am 70% better than I was in Feb 2024.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 18 July 2024
Dear Dhivya, Thank you for leaving this feedback about Croydon Talking Therapies. Your gratitude for these type of services and to everyone everyone at Croydon IAPT will be passed to the service.
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Review titled Lovely.
Rated 4 stars out of 5
by Lauren - Posted on 15 May 2024
Overall experience was lovely and I didn't feel as scared as I thought I was going to be. I feel like it has helped. I liked my therapist. She was nice and friendly, I was scared I was going to get someone who wasn't. Would do again if I felt like I needed it.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 16 May 2024
Dear Lauren, Thank you for making this comment about Croydon IAPT and how helpful it has been to you despite your prior fears. This will be sent to the service for their feedback.
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Review titled Transformative
Rated 5 stars out of 5
by Emma - Posted on 21 May 2024
I am so grateful for the help of the therapist at Croydon Talking Therapies and the work that we did together. I was sceptical upon arrival, I couldn't see how talking therapy could help my specific problem. The progress I made was incredible. My therapist was professional and also personable, I felt safe, and I appreciated my therapists confidence in my ability to get through this really tough time in my life. This therapy gave me back a part of my life that I couldn’t access and enjoy for over a year, I am so grateful. I entered the first session as a sceptic but left the final session amazed at how my life had changed in just a few months. It was tough doing the work but all the discomfort was worth it to have made the progress that I have.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 21 May 2024
Dear Emma, Thank you for writing this review and explaining how transformative therapy from Croydon Talking Therapies has been and of your initial scepticism. Your comment will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust