Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Life Changing Therapy
Rated 4 stars out of 5
by Anonymous - Posted on 10 June 2024
This has been a life changing experience for me. I struggled with social anxiety for the longest part of my life. But as we speak right now my life is better than it was before I started therapy. There was a lot to unpack and my therapist was very good at finding the root cause before finding the possible solutions. I learned a lot about myself. I did a lot of experiments throughout the journey and there was gradual improvement in my well being. I am so grateful and happy with where I am today.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Patient. Thank you for writing about how life changing Croydon Talking Therapies has been for you. This will be passed to the service for their feedback
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Review titled Excellent Support
Rated 5 stars out of 5
by Samuel Ohanenye - Posted on 19 July 2024
I got the help i wanted/needed. My therapist was great, attentive and very supportive with my problems. He gave great advices and guided me through strategies to help combat my problems. The experience was very effective, and i’m in a better position compared to the beginning.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 19 July 2024
Dear Samuel Thank you for commenting on the Croydon Talking Therapies service and how you are now in a better position than you were. This will be passed to the service for their feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Janet - Posted on 07 May 2024
Very helpful, all aspects if therapy explained. Full understanding of my problems. Counsellor very helpful.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Janet. Thank you for leaving your comment about how helpful the service was to you. This will be passed to Croydon IAPT for their feedback.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Raffaella Zahra - Posted on 25 April 2024
I was paired with a practitioner very quickly after referral, and she was utterly fantastic. She tailored the course completely to my needs, taking into account my disability, and was so encouraging and responsive to my thoughts. She has helped me immeasureably, and it's the first time I have truly felt such an improvement in my mental health.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Raffaella Thank you for writing about your positive experience of Croydon IAPT and of your resulting improvement. Your comment will be passed to the service for their feedback.
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Review titled Exceptional Support and Care
by Zhuljeta - Posted on 21 June 2024
I am writing to express my gratitude for the support I received from the Psychological Wellbeing Practitioner at Croydon Talking Therapies (IAPT), Bethlem Royal Hospital, South London and Maudsley NHS Foundation Trust, during my Behavioural Activation plan for managing depression and low mood. The practitioner was incredibly attentive and always willing to listen to me. They demonstrated a high level of professionalism and took their time to explain every aspect of the plan thoroughly. Their kind and empathetic approach made a significant difference in my sessions, helping me feel understood and supported. I highly recommend their service to anyone seeking assistance with their mental health. The dedication and compassionate care I received have been invaluable in my journey towards wellbeing.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 26 June 2024
Dear Zhuljeta, Thank you for sending your thanks for the support you received from your Wellbeing Practitioner at Croydon Talking Therapies. Your recommendation of the services to others is welcomed and will be passed to the service too for their feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Sydney Schubert - Posted on 05 April 2024
A Professional yet friendly service that showed great understanding and depth to reveal the issues and at the same time encourage me to lift me out of my current state of mind to help me move forward in what is clearly a very mad and twisted and unfair world; however we have regained our sanity and a correct balance of what matters in life. This is all thanks to the guidance and direction I received in the sessions I was lead through each week.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear Sydney, Thank you for writing about your experience of Croydon IAPT. Your comment will be shared with the service for feedback purposes.
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Review titled Worked very well for me
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
The CBT I was offered worked really well. This was thanks to the practical help that I was offered a d being given the chance to practice these interventions to help reduce stress levels. My therapist was brilliant and seemed to really understand my issues and offered me the exact support I needed. Thank you. Really great service.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear Patient, Thank you for this feedback about the support you received from Croydon IAPT. Your thanks will be sent to the service for their feedback.
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Review titled Thank you again :)
Rated 5 stars out of 5
by Martin - Posted on 10 July 2024
I have always been wiling to make an effort to recieve help and I'm glad I did, not only do I feel a lot better but having someone who listens and helps in anyway they can has made me feel like I can be more open with people. I also somewhat feel like I can start to trust people too. Even at my worst my therapist will let me decide what we should work on during the session. I have always felt like I was being heard when talking about my issues and we've actively tried to think of ways of coping during those tough situations. I still cannot thank my therapist enough for everything and I feel like I've made so much progress in getting better. Thank you
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 11 July 2024
Dear Martin, Thank you for writing about your experience of Croydon Talking Therapies and how much progress you have made. Your thanks to your therapist will be passed, along with your comment, to the service for their feedback.
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Review titled Incredible help
Rated 5 stars out of 5
by David Willis - Posted on 11 April 2024
The speed with which I got help and the quality of the help was amazing. After the last 4 months of support I feel so much better and am enjoying life again.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear David. Thank you for making your comment about Croydon IAPT and how quickly you are now enjoying life again. This will be sent to the service for feedback purposes.
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Review titled A Life Changing Process!
by Diane - Posted on 09 July 2024
My experience of working with my therapist has been simply life-changing. There’s no other way to describe it. The self-exploration tasks selected for me in each session gave me several monumental opportunities to see things in entirely new ways and release the extreme anxiety and anxious behaviours that were not only ruining my life but also having a severe impact on my physical health. During each session, I shared my thoughts, feelings and concerns and somehow my therapist magically knew exactly how to move me into the next step in my healing. The practitioner I worked with is a deeply intuitive, gifted and compassionate soul and I will always be grateful for the deep insight and professional knowledge that have given me back not only my optimism and resilience but also my health. I had no idea that so much could be healed in such a short space of time. If you’re on the fence about whether this process is right for you, I need to share this with you: I am eternally grateful for this period of my life and extremely happy I took the time and space to complete all the suggested exercises. Participate fully and you have a golden opportunity to heal and change your life. This incredible process has marked a turning point for me. I now have coping resources that will remain with me as a source of healing, support, self-love and peace forever! Huge gratitude to my wonderful therapist and to Croydon Talk Therapies!
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 09 July 2024
Dear Diane, Thank your for your comments about your therapist, the service and how it has been life-changing for you. Thank you also for your recommendation to others who are still considering approaching the service. Your comment will be passed to the service for feedback purposes.
Information supplied by South London and Maudsley NHS Foundation Trust