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East Surrey Hospital

Canada Avenue, Redhill, Surrey, RH1 5RH

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about East Surrey Hospital.

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Reviews

Displaying 1 to 2 of 2

  1. Review titled very poor care

    Rated 1 star out of 5

    by Anonymous - Posted on 12 July 2023

    82 year old with a broken arm , was not casted for 10 hours and this was done with no pain relieve . Put on 2 different wards over 4 days . needed help to get to toilet and had to wait 45 mins . Asked for a wash one day and did not get it . Was told for 2 days she could go home but there was no transport for her . One op has been canceled and now waiting for new one

    Visited July 2023

    Report as unsuitable

    Review titled East Surrey Hospital

    Replied on 24 July 2023

    I am sorry to hear about the experience that your friend or family had with us. It would be useful to have some details so that we can look into this for you and see where we can make improvements. I f you would like us to look into this further please contact our Patient Advice and Liaison Service (PALS) who can pass your concerns onto the relevant wards and departments. Please send an email to sash.pals@nhs.net. Many thanks Patient Experience Team

    Report as unsuitable

    Provided by Care opinion

  2. Review titled Appalling booking sysem

    Rated 1 star out of 5

    by Anonymous - Posted on 05 June 2023

    I need a follow up podiatry appt which should have been by last Friday. Unable to get through on only contact phone line in the very limited hours it is open and frankly seems unmanned without any alternate means of contact. Unacceptabel.

    Visited June 2023

    Report as unsuitable

    Review titled East Surrey Hospital

    Replied on 21 June 2023

    I have looked into this for you. Podiatry is run by First Community Health and Care. Please use this link for further information of their services: https://www.firstcommunityhealthcare.co.uk/what-we-do/community-and-outpatient-services/podiatry 01737 775 450 I hope this information is helpful for you. Many thanks Patient Experience team

    Report as unsuitable

    Provided by Care opinion

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