Erdington Medical Centre
103 Wood End Road, Birmingham, West Midlands, B24 8NTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgraceful service
Rated 1 star out of 5
by Anonymous - Posted on 09 October 2024
This practice is nothing short of atrocious. Staff are extremely unhelpful and at times very unpleasant and quite nasty . I’ve now been admitted to hospital twice and had to go via an ambulance this week after trying to get an appointment to see a doctors for genuinely 7 weeks now and as a result of no help being provided my condition became so bad I have been Admitted to good hope hospital. as a person who’s was in remission for cancer after I started experiencing pain and other symptoms of concern the doctors were the first point of call to try and get these concerns listened to and investigated. Even after I explained my conditions on the phone multiple times, went in multiple times to reception and was referred back to my doctors via 111 and multiple trips to urgent care the doctors still refused to do nothing to help. This isn’t the first time I’ve had bad experiences with his practice it’s been dreadful and painful to see anyone or get any sense out of anyone for years but this has been the nail in the coffin. The hospital has had this feedback and have suggested logging not only this complaint but also one with the NHS board and the ombudsman so that’s my next steps. If you can avoid this practice for your own health and sanity please do.
Visited September 2024
Erdington Medical Centre has not yet replied.
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Review titled Once Great a Practice
Rated 2 stars out of 5
by Anonymous - Posted on 04 September 2024
Was once the best medical practice in brum ,taken on to many people (GREED),cant handle this influx and some of the staff are not very forgiving. ive queued on the phone for over an hour(a few times) just to be told ring and try again tomorrow . i could go on
Visited August 2024
Erdington Medical Centre has not yet replied.
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Review titled always waiting
Rated 1 star out of 5
by MICHAEL LESLIE ALLAM - Posted on 01 February 2023
received a letter asking me to contact the surgery so i spent 50mins waiting in a queue on the phone to get an appointment for 10:10am this morning. arrived at 09:55 waited until10:30 before i went back to reception to be told the nurse was looking at my notes so would be calling me soon. waited another 10 minutes until 10:40 when i had to leave as i had another appointment in sutton coldfield at 12:00. everytime i ring the surgery i have to wait in a queue for at least 30 minutes up to an hour or more
Visited February 2023
Erdington Medical Centre has not yet replied.
Information supplied by Birmingham Community Healthcare NHS Foundation Trust