Evolutio Ophthalmology
23 Victoria Road, Romford, Essex, RM1 2JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible communication
Rated 1 star out of 5
by Gary Hickey - Posted on 18 January 2025
Arrived for an appointment with my elderly, disabled father to find that the clinic was closed for refurbishment. No one had contacted us. And not the first time we have had issues re communication over appointments.
Visited January 2025
Evolutio Ophthalmology has not yet replied.
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Review titled Managed to get through
Rated 5 stars out of 5
by Nishat - Posted on 13 November 2024
I had given feedback previously. I managed to get through and received an appointment straight away. The lady I spoke to was really nice and was helpful in trying to get me seen straight away. Apologies about my previous feedback, I was just frustrated given how difficult it was to get through and the anxiety about my eye.
Visited November 2024
Evolutio Ophthalmology has not yet replied.
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Review titled Cannot get through to them
by Nishat - Posted on 12 November 2024
I've been trying to get through to them for more than a week. They never answer their phone. I was sent to a&e by queens who referred me to them. They were supposed to call me within 48 hours which they did not. I've been trying to call them since but no one answers and I literally call several times and stay on the phone for several minutes. Sort out your service. Create a voice message account or email. If this is a private contract let, the NHS needs to review their service.
Visited November 2024
Evolutio Ophthalmology has not yet replied.
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Review titled Ridiculous service
Rated 1 star out of 5
by Asha Patel - Posted on 26 October 2024
I’ve been trying to schedule an appointment for my daughter for the past 3 months. Every time her appointment is confirmed, it gets cancelled and rescheduled for a later date. The latest cancellation was for her October 30th appointment, which has now been rescheduled to November 13th.I'm starting to get frustrated. How can we ensure that this appointment actually takes place? This constant rescheduling is causing significant inconvenience and stress for my family.
Visited October 2024
Evolutio Ophthalmology has not yet replied.
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
I have had 2 appointments and each one was efficient and staff were friendly and approachable. Patients are seen on time with no long delays
Visited June 2024
Evolutio Ophthalmology has not yet replied.
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