Fcms Ltd
Rossendale Primary Care Health Cntr, Bacup Road, Rossendale, Lancashire, BB4 7PLContact details and opening times
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Review titled Inadequate "NHS111"
Rated 1 star out of 5
by Anonymous - Posted on 13 December 2024
This is a review of my NHS111 experience. 1. I had a road accident with possible broken hip. I entered my problems online. 2. It concluded "a nurse needs to speak to you". It took over an hour for a medic to ring me. 3. The conversation was difficult because the medic's english was not good enough. 4. He referred to himself as "fcms", not NHS111. It confused me. I discovered fcms is a commercial company with which the NHS appears to have contracted its NHS111 service. 5. Regarding "would I recommend the clinic....." What a stupid question. What choice do I have? 6. Regarding this review....it will not accept words in capital letters. Why not?
Visited December 2024
Fcms Ltd has not yet replied.
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust