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Fcms Ltd

Rossendale Primary Care Health Cntr, Bacup Road, Rossendale, Lancashire, BB4 7PL

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Reviews

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  1. Review titled Inadequate "NHS111"

    Rated 1 star out of 5

    by Anonymous - Posted on 13 December 2024

    This is a review of my NHS111 experience. 1. I had a road accident with possible broken hip. I entered my problems online. 2. It concluded "a nurse needs to speak to you". It took over an hour for a medic to ring me. 3. The conversation was difficult because the medic's english was not good enough. 4. He referred to himself as "fcms", not NHS111. It confused me. I discovered fcms is a commercial company with which the NHS appears to have contracted its NHS111 service. 5. Regarding "would I recommend the clinic....." What a stupid question. What choice do I have? 6. Regarding this review....it will not accept words in capital letters. Why not?

    Visited December 2024

    Report as unsuitable

    Fcms Ltd has not yet replied.




Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust