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Finchley NHS Walk-In Centre

Finchley Memorial Hospital, Granville Road, London, N12 0JE

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Finchley NHS Walk-In Centre.


Reviews

Displaying 1 to 6 of 6

  1. Review titled Great service, very happy

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 November 2024

    I attended the walk in centre at 8.00 am, I was seen promptly by a doctor who arranged for an X-ray, which I received very shortly afterwards. The doctor talked me through the results when they were ready. Everyone was friendly and helpful and I was happy with the explanation. I was there for a little under two hours and very impressed with the experience - many thanks.

    Visited November 2024

    Report as unsuitable

    Finchley NHS Walk-In Centre has not yet replied.


  2. Review titled Busy but good staff

    Rated 4 stars out of 5

    by Jamie - Posted on 18 May 2024

    Came in to get stitches removed and while I had a bit of a wait (not there fault) was treated well. Especially the Nurse who supports the blues(can't leave a name wven for the team!). This is the second time she's treated me, first time at triage she gave me a tetanus to skip a wait. The next to remove stitches I got at Accident & Emergency 2 weeks ago. Both times incredibly friendly and helpful treatment with a smile. The waits are going to be everywhere but my interactions with staff have always been positive and left me with a smile.

    Visited May 2024

    Report as unsuitable

    Finchley NHS Walk-In Centre has not yet replied.


  3. Review titled Staff attitude

    Rated 2 stars out of 5

    by Kate Jones - Posted on 06 April 2024

    Typically busy walk-in NHS clinic - no- one’s fault. Staff attitude could be vastly improved. Abrupt, attitude , verging on rude. Triage clinician asking why haven’t called 111, as can get a prescription over the phone, explained I would like someone to look inside child’s ear, as they have a temperature, pain, fever & blood coming from ear - staff member smirked & said ‘really?, well you know you’ll be waiting 4 hrs or more. Turns out we waited 1 hour, saw a lovely GP, who confirmed middle ear infection with ruptured membrane.

    Visited April 2024

    Report as unsuitable

    Finchley NHS Walk-In Centre has not yet replied.


  4. Review titled Get your times right

    Rated 1 star out of 5

    by Michael House - Posted on 04 October 2023

    I had to do a 45 minute round trip to this urgent care practice with a very sick 5 year old in the car only to be told by the rude man at reception that the centre had shut an hour ago i.e 6pm. This is despite I showing on the website that it closes at 9pm. Update your details or continue operating at what you have. Completely and utterly useless

    Visited October 2023

    Report as unsuitable

    Finchley NHS Walk-In Centre has not yet replied.


  5. Review titled Not a walk-in centre if you are in a wheelchair

    Rated 3 stars out of 5

    by Anonymous - Posted on 26 April 2023

    Full time wheelchair users can still need to access the type of care required at a walk-in centre. However they cannot be examined on a bed at Finchley Memorial Hospital because there is no mobile hoist available; fortunately my sons electric wheelchair reclines and we were able to ‘make do’. However, not all wheelchairs have this function. A hoist is a standard piece of equipment in a medical environment but not making one available (and training staff to use one) is not acceptable in 2023. Under the Equalities Act 2010, reasonable adjustments should be made. Please urgently address this as disabled patients should not be directed to A & E if they need to be examined on a bed.

    Visited April 2023

    Report as unsuitable

    Finchley NHS Walk-In Centre has not yet replied.


  6. Review titled Wonderful service

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 March 2023

    I had an infected hand and visited the centre in the morning shortly after it opened. I was seen, treated & picked up my prescribed medication all within 2 hours. The administration and clinical team were friendly and helpful. A wonderful facility which we are lucky to have.

    Visited March 2023

    Report as unsuitable

    Finchley NHS Walk-In Centre has not yet replied.




Information supplied by Central London Community Healthcare NHS Trust