Fleetwood Health And Wellbeing Centre
Dock Street, Fleetwood, Lancashire, FY7 6HPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled ok practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 July 2024
the experience i had today wasnt very good i have to say. i waited 2 hours just to be told by a nurse that i had a viral and there is nothing wrong with me, not very happy with the service i had today and going to get a second opinion. The nurse didnt let me say all symptoms before starting!
Visited July 2024
Fleetwood Health And Wellbeing Centre has not yet replied.
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Review titled Fabulous Receptionists
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
First time I’ve been to fhwc, called in today for an X-ray. Had no idea where to go. Was rescued by two lovely lovely receptionists. Just want to thank them for being so kind and helpful all with beautiful smiles! Don’t know their names but if you could identify them, give them this positive feedback, thank you. 11-00am (ish) 5 June2014 (kd)
Visited June 2024
Fleetwood Health And Wellbeing Centre has not yet replied.
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Review titled Great Place to go for treatment
Rated 5 stars out of 5
by Peter Emery - Posted on 06 March 2024
Today at 12.00 I entered the dock street medical centre and I had Bloods taken and X-rays of my hands and I exited at 12.45 I was treated with respect and curtesy by all member of the team and would give this centre the highest marks possible thank you to all
Visited March 2024
Fleetwood Health And Wellbeing Centre has not yet replied.
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Review titled Brilliant care and clinical treatment
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2023
Had a very painful and swollen finger. The team were brilliant all round from the initial reception to the clinical staff. Quick diagnosis and successful treatment to drain the infection site. Further advice and support, antibiotic prescribed. All staff were incredibly helpful and understanding. Great atmosphere of care. Well done to all.
Visited December 2023
Review titled Fleetwood Health And Wellbeing Centre
Replied on 05 January 2024
Thank you for sharing your experience of services at Lancashire and South Cumbria Foundation Trust, it helps us to understand what we are doing well and what could be improved. We are really pleased you have had a positive experience. We will share this feedback with the team so they can better understand their impact on patient experience. If you would like to share your story, or get involved in helping to shape services, please contact the Patient Experience Team on experience.team@lscft.nhs.uk or call 01772 773 489
Provided by Care opinion
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Review titled Great Facility
Rated 5 stars out of 5
by Linda Smith - Posted on 13 November 2023
I've attended Fleetwood health centre on a few occasions, each and every time I've received brilliant care and service from all staff including the receptionists, nurses and doctors, the building is immaculately clean, and an onsite pharmacy is a bonus, it's a definite 10 from me 👌.
Visited November 2023
Review titled Fleetwood Health And Wellbeing Centre
Replied on 05 January 2024
Thank you for providing feedback. This is not specifically a Lancashire and South Cumbria Trust service, however we may also deliver services from this site. If you wish to provide feedback about an LSCft service, you can contact the PALS team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk or the Patient Experience Team on experience.team@lscft.nhs.uk or call 01772 773 489
Provided by Care opinion
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Review titled Excellent service
Rated 5 stars out of 5
by Peter Bradley Musgrave - Posted on 11 September 2023
My thumb suffered a nasty dog bite yesterday. I visited Fleetwood Health and Wellbeing Centre shortly after at around 1800 and was patched up and given a prescription for antibiotics within 30 mins by the most helpful and cheerful staff. Top notch service.
Visited September 2023
Review titled Fleetwood Health And Wellbeing Centre
Replied on 13 October 2023
Thank you for providing feedback. This is not specifically a Lancashire and South Cumbria Trust service, however we may also deliver services from this site. If you wish to provide feedback about an LSCft service, you can contact the PALS team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk or the Patient Experience Team on experience.team@lscft.nhs.uk or call 01772 773 489
Provided by Care opinion
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Review titled A wonderful place
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2023
Whilst away for a few days I needed help with something in my eye which was very painful. On the recommendation of a local chemist I called in. Without any questions being asked I was greeted by a friendly and helpful receptionist who quickly got me seen by a nurse practitioner. Thank you all for the wonderful and professional service provided and in such lovely premises. You help was so appreciated thank you .
Visited June 2023
Fleetwood Health And Wellbeing Centre has not yet replied.
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Review titled Shining star in NHS
Rated 5 stars out of 5
by Barbara Walker - Posted on 09 May 2023
I was in great distress with fever from a sinus infection and could hardly walk due to lack of balance. My own doctor's surgery could only offer an appointment in 3weeks' time so they suggested that I attend the walk in centre. It took 30 minutes for me to be seen, which was far less time than I expected. The doctor that attended to me was patient, sympathetic and thorough in examining me. She listened carefully to my replies to her questions and explained the process of the diagnosis. She came up with a plan for my treatment and sought my agreement to the course of action. She let me know the timescale that she expected improvement to begin and reassured me by saying that I should come back if the treatment had not worked by the end of the course of medication. What a great doctor. The pharmacy was quick, friendly and efficient, so my whole experience was just what I needed whilst feeling a bit muzzy headed and ill. I'm sure that had I not gone to the walk in centre, I would have ended up in Accident and emergency. As it is, I'm nearly at the end of the course of medication, and I am improving all the time. I hope this feedback reaches the clinical staff. I'm so grateful not only that this facility exists, but is also a shining example of what our wonderful National health service can be. Many, many thanks to you all at Fleetwood medical centre.
Visited May 2023
Fleetwood Health And Wellbeing Centre has not yet replied.
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Review titled Unhelpful
Rated 2 stars out of 5
by Linda Preston - Posted on 18 May 2023
My GP receptionist sent me to this practice, which informed me that this was for emergencies only, so a complete waste of time given that my husband has Parkinson’s Disease and I have no support from anyone whatsoever. I have been fobbed off by Lockwood Surgery, Poulton for well over 5 + years with the same problem that I attended here for, which had been waking me up daily when I need all the sleep and rest possible under the circumstances. We are supposed to trust our surgery to go where they suggested as there is no GP available until 13/06/23, not sent from pillar to post wasting time and petrol going to Fleetwood for nothing but rude couldn’t give a damn attitudes!!
Visited May 2023
Fleetwood Health And Wellbeing Centre has not yet replied.
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Review titled The Special Respiratory GP's / Department
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
My own doctor's practice made an appointment for me to see a Respiratory GP on Monday afternoon. I did not have Covid however, towards the end of last week / weekend, I had sheer difficulties in controlling my breathing and a tight chest. I cannot name any names as much as I would like to do so. My appointment was 2.45pm on the 6th March 2023 and the GP who saw me was simply, out of this world. I hope that the doctor does get to see my thanks and gratitude. His expertise in the respiratory system and identifying potential causes of my symptoms, was assuring. His approach, demeanour, supportive and identifying underlying symptoms were explained to me in a way that I could understand. The GP also advised that if the treatment that he was giving me did not improve to the correct level, I would need to go into hospital for oxygen and prevention of Sepsis. I just want to thank this doctor, who simply was an 'Ambassador for the NHS'. Thank you.
Visited March 2023
Fleetwood Health And Wellbeing Centre has not yet replied.
Information supplied by Lancashire & South Cumbria NHS Foundation Trust