Forest Gate Surgery
Hazel Farm Road, Totton, Southampton, Hampshire, SO40 8WUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Forest Gate Surgery.
Reviews
-
Review titled Try getting an appontment
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2024
Apparently I have reached my maximum number of upcoming gp appontments, according to my Patient Access App. I cannot book more appointments on line and must phone the surgery for an appointment, like that will happen easily. I haven’t had an appointment since February, it’s now October unless you count the flu/covid jab and the Rsv appointments as the reason - hardly me booking too many appointments is it. They are a disgrace. By the way not able to put in my review words that are all capital letters!! So lower case gp and Rsv. It beggars belief.
Visited September 2024
Forest Gate Surgery has not yet replied.
-
Review titled Rubbish
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2024
Rude, lazy, Unbothered staff. Always used to be an amazing doctors but not anymore. They never want to answer the phone or even get you an appointment. I never got a call back after they said i would. I was trying to book an appointment for 2 weeks. I have rare medical condition and needed my medication asap and got told it was my fault for leaving it late even when i was phoning constantly. When i went into the doctors surgery the lady on the desk was so so rude and didn’t want to help and told me to ring everyday and go on the nhs app. They never want to help. The doctors surgery is always empty with no one waiting so how can there be no appointments?? They refuse to see anyone face to face so it’s all phone calls and online. Massively gone down hill.
Visited August 2024
Forest Gate Surgery has not yet replied.
-
Review titled Nurse Practitioner
Rated 5 stars out of 5
by Joan - Posted on 30 April 2024
I saw the new nurse practitioner for the first time today. Now feel entirely up to date and informed about an ongoing condition. Great advice and such caring and patient manner nothing was too much trouble. Thank you for the time you spent explaining everything so clearly and with such professionalism. Feel in very safe hands!
Visited April 2024
Forest Gate Surgery has not yet replied.
Information supplied by University Hospital Southampton NHS Foundation Trust