Fulwood Clinic
4 Lytham Road, Fulwood, Preston, Lancashire, PR2 8JBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor
Rated 1 star out of 5
by Suzie - Posted on 16 October 2024
Poor and negligent. I was sent here by my GP for a Wednesday aftenoon blood test after an emergency appointment so they can have the bloods for tomorrow. This was the last afternoon click I could get to due to time of my emergency appointment. When we arrive we were informed the afternoon blood clinic wasn't on today. We drove half way across Preston to get the bloods done so the GP can treat me ASAP but this clinic didn't even bother to advise everyone that they're not running today although their details are on the local blood register which should have been updated to prevent people being delayed care. It appears to be a relevant issue with this clinic being constantly cancelled and other issues and they should be taken off the blood clinic register.
Visited October 2024
Fulwood Clinic has not yet replied.
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Review titled blood clinic
Rated 2 stars out of 5
by Anonymous - Posted on 07 June 2024
Made an appointment for a blood test. All well , on time . Called in to see nurse. Had this person previously and my arm was a mess. No greeting. Chose arm to take blood. I've never had a problem before but she gave up on one arm and then used second arm more successfully. Tried to initiate some kind of exchange but without luck. Told brusquely to leave. Got text message a few days later that the blood sample had been sent in the wrong container so I'll have to repeat the test.
Visited June 2024
Fulwood Clinic has not yet replied.
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Review titled Poor information sharing
Rated 1 star out of 5
by Anonymous - Posted on 04 March 2024
I rang regarding my forthcoming TKR removal of staples I was advised to ring on the 4.3.24 as that is when appointments opened for the following week. I rang at 8.10am to be told no appointments at all anywhere !!! The receptionist who works part time has been giving out wrong information. Absolutely not acceptable that I now have to ring on the day hoping to get an emergency appointment but this is not guaranteed. Come on NHS managers this needs to sorted.
Visited February 2024
Fulwood Clinic has not yet replied.
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Review titled Dreadful service
Rated 1 star out of 5
by Peter Thorne - Posted on 06 April 2023
Waited along with about 10 others for blood test this morning.When the staff arrived they told us we would have to go home as there was no one here to perform this service. My Mother used to go for regular appointments at the chiropodist here every 3 months because she is diabetic,the 3 months then became 6 months then it kept getting cancelled,she goes private now or she wouldn't be able to put her shoes on!
Visited April 2023
Review titled Fulwood Clinic
Replied on 20 September 2023
Thank you for your feedback, it helps us to understand where things are going well and what could be improved. To look into this further we will need some more information, if you would like to follow this up please contact the PALS and Complaints team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk and the team will support you directly.
Provided by Care opinion
Information supplied by Lancashire & South Cumbria NHS Foundation Trust