Greenfields Centre
Furlong Road, Tunstall, Stoke-On-Trent, Staffordshire, ST6 5UDContact details and opening times
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Review titled These people just do not care!
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2023
I had an str worker towards the end of 2022 who visited three times, I didn't feel particularly valued, supported or listened to, in fact quite the opposite. The options given to me included one service which closed about two years ago. I was discharged by the str worker after 3 appointments in January, with nothing in place except waiting for a referral to another department. I'm apparently on a waiting list, but in the meantime no one has been in touch to see if I'm actually still here! Following a call last week to the access team, I had a voicemail from a no caller id number left saying "hi this is Greenfields centre, you said you'd like some support, thank you, bye." in a tone which to me sounded neither caring nor interested, in fact quite dismissive. I will add that the lady I spoke to on the access team, was very kind however and did listen to what I had to say with empathy. The fact that I am still here, is certainly not because of any help I've received from Greenfields, because frankly I've received nothing that's been of any help to my mental health. They just do not care! And I'm now at the point where neither do I.
Visited January 2023
Greenfields Centre has not yet replied.
Information supplied by North Staffordshire Combined Healthcare NHS Trust