Hadleigh Clinic
49 London Road, Hadleigh, Benfleet, Essex, SS7 2QLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Hadleigh Clinic.
Reviews
-
Review titled Lovely caring Nurse
Rated 5 stars out of 5
by Christine - Posted on 07 July 2024
I was very worried about having a blood test at Hadleigh Clinic as had not been there before. I was on time and welcomed by a lovely nurse. She chatted to me and put me at ease. The blood test was painless and I was out in 5 minutes. I would go there again.
Visited July 2024
Hadleigh Clinic has not yet replied.
-
Review titled Rude staff - made to feel like a nuisance
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2024
I read the reviews here but didn’t really pay a huge amount of attention as this clinic is local and convenient to me. I wish I had listened to them more closely. I called ahead to let the clinic know I was stuck in a little traffic but was on my way to my appointment. I wanted to be considerate and it was still 10 minutes before my time. The receptionist was very unhelpful and said she would see if the nurse would stay a little longer. I was anticipating being 2-3 minutes late. When I got to the appointment (two minutes early) the nurse was stood at the door tapping her foot at me. I wasn’t even late! She was brutal with taking my bloods and I didn’t even have a chance to say I was quite nervous about having my blood taken. She didn’t speak to me throughout the whole appointment other than to check my details. My arm is very sore and will certainly bruise. I was made to seem like a nuisance despite the fact I’d done everything in my power to be the opposite of that. Would not recommend going here, especially if you’re a little nervous like I am. I really felt unwelcome.
Visited May 2024
Hadleigh Clinic has not yet replied.
-
Review titled Rude phlebotomist
Rated 1 star out of 5
by Anonymous - Posted on 18 January 2024
Very rude woman and the most painful blood test I’ve ever had, none of my blood tests ever hurt like that. No compassion, very impolite and unprofessional.
Visited January 2024
Hadleigh Clinic has not yet replied.
-
Review titled Rude nurse
Rated 1 star out of 5
by Sarah - Posted on 18 October 2023
We arrived exactly 12 mins late for our appointment after a horrendous journey. Sat nav took us to wrong place and school traffic was slow..I took my son out of school 45 mins early for this appointment and have waited a month for the appointment. We arrived, receptionist had gone home, last patient just exited room and said the nurse would be out shortly. 5 mins later nurse came out. I apologised for being late. Nurse said it was too late and had packed up her bag. Totally unsympathetic and a bit rude. We could hear her for the 5 mins we waited and she definitely heard us as we sat right outside the room. She was obviously in a rush to get home. Our appointment was 15.25 we left the clinic at 15.41. I would interested to know when the nurse was due to finish.
Visited October 2023
Review titled Hadleigh Clinic
Replied on 23 October 2023
Good morning, We are sorry to hear you have had this experience. If you would like to discuss this further, please contact the PALS team on 01702 385333. PALS office phone lines are open 10am to 2pm, Monday to Friday (excluding Bank Holidays). Alternatively you can email mse.pals.suhft@nhs.net Kind regards, Patient Experience Team
Provided by Care opinion
-
Review titled Friendly and professional
Rated 5 stars out of 5
by Valerie - Posted on 13 April 2023
I had a blood test at this very friendly practice. The receptionist was polite and welcoming and the phlebotomy nurse experienced, efficient and helpful. I will certainly return if I need further tests. Thank you
Visited April 2023
Review titled Hadleigh Clinic
Replied on 14 April 2023
Good morning, Thank you very much for taking the time to post your feedback. Kind regards, Patient Experience Team
Provided by Care opinion
-
Review titled Great practice
Rated 5 stars out of 5
by Maria L - Posted on 09 March 2023
Very pleasant lady took my blood today. Had trouble finding a vein, but didn’t hurt me as she searched for one. Nice friendly manner. The practice itself was very clean and well ordered
Visited March 2023
Review titled Hadleigh Clinic
Replied on 14 March 2023
Good morning, Thank you very much for taking the time to post your feedback we will pass this onto the team. Kind regards, Patient Experience Team
Provided by Care opinion
Information supplied by Mid and South Essex NHS Foundation Trust