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Harrow 0-19 Service

Milmans Resource Centre, Grove Avenue, Pinner, HA5 5PF

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Harrow 0-19 Service.


Reviews

Displaying 1 to 2 of 2

  1. Review titled Amazing caring staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 August 2024

    Lovely staff member that actually listen to you and don't rush you out the door. She listened to our concerns and helped us come up with a solution. I would recommend this practice. Thank you

    Visited August 2024

    Report as unsuitable

    Review titled Harrow 0-19 Service

    Replied on 23 August 2024

    Hi there, Thank you for your kind comments about the staff member you saw. We’re really glad you had a good experience at the clinic, and we'll pass this message onto the team. Thank you again.

    Report as unsuitable


  2. Review titled Wouldn't recommend

    Rated 2 stars out of 5

    by Dianaz - Posted on 31 July 2024

    We have attended this clinic for 8 months baby review. At entrance we were told that pushchair needs to remain outside as not allowed inside. Our belongings from the pushchair had to be left unsupervised outside. Another thing, during the review, the weight check took place. Was asked to take the dirty nappy home as they don't have facilities to throw it there. This is a 0-19 years children clinic... How can you not have a nappy disposal bin? Couldn't say that this review helped in any way. The assessor seemed not to be even listening to what I was saying (eg to give her yoghurts when baby is intolerant to dairy).

    Visited July 2024

    Report as unsuitable

    Review titled Harrow 0-19 Service

    Replied on 23 August 2024

    Hi there, We’re really sorry for the experience you had. We would not expect you to receive an unhelpful service. We’re keen to discuss this with you, and would like to look into this further. Please can you contact the service on 020 3317 2555 with your details and then I can give you a call. Thank you. Monica Davis Clinical Lead, Harrow 0-19 Service

    Report as unsuitable




Information supplied by Central and North West London NHS Foundation Trust