Hereford & Worcester Ambulance Service
Bransford, Worcester, Worcestershire, WR6 5JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional Service
Rated 5 stars out of 5
by Robert West - Posted on 16 February 2023
On 13/02/23 I called the service in the early hours of the morning as I was having severe breathing difficulties. I was told that it might take an hour for an ambulance to arrive and that in the meantime somebody would call to see how I was. The ambulance arrived in less the thirty minutes with three staff on board. They quickly, calmly and reassuringly assessed me and had me on oxygen and drip in my arm. The transport to hospital took 11 minutes where I was handed over to the hospital staff. I was back home again by 0800. I am sure that I would have been in hospital longer if it had not been for the professionalism of your staff. Please pass on my thanks to them. Robert West
Visited February 2023
Hereford & Worcester Ambulance Service has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Lindsey Mundy - Posted on 09 January 2023
During these difficult times I will be forever grateful to the kind, confident & professional trio from Hereford who played a major part in saving my life on Thursday 5.1.23 in Ludlow. How many of us go home to our family and say I saved a life today? If I had done that once I would consider my life to have been worthwhile but for these brave clever paramedics it’s all in a day’s work. I hope they will see this and know that if they hadn't made the right decisions & got me to hospital so quickly I wouldn’t have made it. I’m now back home and hope to make a good recovery. Thank you.
Visited January 2023
Hereford & Worcester Ambulance Service has not yet replied.
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Review titled Great kindness and support
Rated 5 stars out of 5
by Sarah Caroline Goulbourne - Posted on 01 December 2022
I would like to thank the two crews who attended my mother in Bromsgrove on 22nd November. They both showed great kindness and support and helped me through a very traumatic experience. The first ambulance arrived only a few minutes after my 999 call which was such a relief and very reassuring. Both crews showed great skill and compassion in treating my mother and were extremely informative and kind to me. I really could not have asked for any better treatment for my mother. Very many thanks to all four of you.
Visited November 2022
Hereford & Worcester Ambulance Service has not yet replied.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Gorret Kuria - Posted on 03 December 2022
Thank you crew team for attending to my distress call on on 29th November. You took my 6 years old to hospital and she was diagnosed with severe pneumonia. She had a CRP of 426 and chest X-ray showed left side collapsed lungs. Was it not for your decision to take her , she would have deteriorated at home and the outcome would have been different She was admitted and was on 72 hours of IV antibiotics which she responded well. Thank you team paramedics for the great job
Visited November 2022
Hereford & Worcester Ambulance Service has not yet replied.
Information supplied by West Midlands Ambulance Service University NHS Foundation Trust