Hillingdon Community Dermatology Service
The Annexe, 1A Wallasey Crescent, Next To Wallasey Medical Centre, Ickenham, Uxbridge, Middlesex, UB10 8SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disorganised!
Rated 2 stars out of 5
by Anonymous - Posted on 14 May 2024
I have been on roaccutane for my acne since January and didn't have any issues until recently. The doctor did not write that my pregnancy test result when they sent my prescription, therefore, legally the pharmacist could not release my prescription to me. I called the community dermatologist number straight away to resolve this and they said they would contact the doctor I saw at the Annexe. I called 3 more times as the chemist still hadn't received the updated prescription. I have now been without my medication for 2 weeks and a half weeks and still hasn't been resolved! Absolutely ridiculous, there should be a direct contact if there are issues like this.
Visited May 2024
Review titled Hillingdon Community Dermatology Service
Replied on 14 May 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team.
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Review titled Worst experience
Rated 1 star out of 5
by Anonymous - Posted on 06 July 2023
Honestly one of the worst experiences I’ve had within the NHS. Impossible to get an appointment for bloods or with the dermatologist even though they are aware I need to go monthly. Really unhelpful staff. This has all lead to me going days without my medication. Really unpleasant experience overall. I would advise going private because this is very distressing
Visited June 2023
Review titled Hillingdon Community Dermatology Service
Replied on 07 July 2023
Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service. If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Horrendous
Rated 1 star out of 5
by Anonymous - Posted on 17 October 2022
The Community Dermatology Department of Hillingdon are the worst department I have ever dealt with. It is impossible to speak to a single person, so you can't book a blood test, so you can't get an appointment to see a dermatologist, so you can't get your medication. Don't bother registering for a callback, you will never get one! The department is a total disgrace
Visited October 2022
Review titled Hillingdon Community Dermatology Service
Replied on 21 October 2022
Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service. If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
Information supplied by Concordia Community Outpatients Ltd