Hillingdon Primary Care Confederation - Central Uxbridge Surgery
George Street, Uxbridge, Middlesex, UB8 1UBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great help received
Rated 5 stars out of 5
by Magdalena Wywijas - Posted on 25 October 2023
I want to say a big thank you to this practice and a person treating me during my last infection. My health was quickly declining after falling ill with a chest infection and laryngitis. I got help on the same day I called. The staff was knowledgeable and very friendly putting me at ease. I am so grateful we have this NHS service.
Visited October 2023
Hillingdon Primary Care Confederation - Central Uxbridge Surgery has not yet replied.
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Review titled Rude receptionists and difficulty getting a reply
Rated 3 stars out of 5
by Anonymous - Posted on 11 August 2023
I work for the NHS and appreciate that we're all really busy and work exceptionally hard, but the receptionists at this practice are a complete nightmare. I have spent days trying to get a reply for a follow up appointment with my doctor. (and I had to physically go to the practice to get an acknowledgement the first time, where the receptionist was more interested in eating her banana and talking to her colleagues than doing her job) When the phone was picked up, the receptionist was obnoxiously rude to me, insisted there were no available appointments and demanded that I called back at 08.00 the next morning before slamming the phone down. I have spent the last few days calling at 08.00, and several times over the course of half an hour or so (bearing in mind I also start work at this time) all I got was a recorded message saying "the surgery is now closed, please call again later" This isn't really good enough. If we can't even get through to the surgery, how are we meant to see a doctor?
Visited August 2023
Hillingdon Primary Care Confederation - Central Uxbridge Surgery has not yet replied.
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Review titled Great practice and Patches
Rated 5 stars out of 5
by Helen Baly - Posted on 25 August 2023
DElighted to be a patient at this surgery. Everyone is helpful, polite and supportive. I love using the Patches system. It is easy to use and a great way to communicate with the surgery. I get an immediate response from the surgery. It prevents taking up a place on the phones. If the response says a doctor will call back, they do and sometimes have arranged a face to face appointment on the day. Great system, great surgery, thank you.
Visited August 2023
Hillingdon Primary Care Confederation - Central Uxbridge Surgery has not yet replied.
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Review titled Dedicated staff!
Rated 5 stars out of 5
by Cherie Barnard - Posted on 26 July 2023
Recently my husband needed a doctor’s appointment as soon as possible & we were very surprised & pleased he could be seen quite quickly. It was after 6pm, the receptionist had been working all day & doctors were coming into the practice from their day working elsewhere! The NHS gets a bad press at times but this dedication needs to be noted & praised; wonderful service with staff going above & beyond! They so need an increase of pay!
Visited July 2023
Hillingdon Primary Care Confederation - Central Uxbridge Surgery has not yet replied.
Information supplied by The Confederation, Hillingdon CIC