Holloway Community Health Centre
11 Hornsey Street, London, Greater London, N7 8GGContact details and opening times
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Reviews
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Review titled Poor communication
Rated 2 stars out of 5
by Anonymous - Posted on 03 January 2024
Booked a physio appointment via central booking then went to see my physio few min early got booked in. After 25 m of waiting I asked if physio is running late to be told he is off sick. They offered to rebook and then girl who booked me in told me i will get a call from central booking which I never got. I don’t get why I didn’t get a call considering they sit most of the time and do nothing. And why not as the last resort tell me when I got in. People don’t come here for fun but because they need care so to treat them this way is out of order. No empathy whatsoever from people that work for NHS. Horrible service
Visited January 2024
Review titled Holloway Community Health Centre
Replied on 08 January 2024
Dear patient, Thank you for taking the time to leave feedback regarding your experience with our Physiotherapy service. We are sorry to hear that you did not have a positive experience on this occasion and will ensure that your feedback is shared with senior managers for their awareness. If you would like to discuss your concerns further, please contact the PALS & Complaints team whose details can be found on our website. www.whittington.nhs.uk With best wishes The PALS team
Information supplied by Whittington Health NHS Trust