Horninglow Clinic
Carlton Street, Burton-On-Trent, Staffordshire, DE13 0TEContact details and opening times
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Reviews
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Review titled Not impressed
Rated 3 stars out of 5
by Emma - Posted on 05 July 2024
I have been with Horninglow Clinic for 4 years and it has been great for the majority of time. Recently though this last month I have lots of trouble with my regular routine prescription and have been allowed to run out of stock forcing me to contact emergency out of hours doctors and paying 3 times for a monthly prescription due to negligence of the doctor. I still am being prescribed only part of my prescription as my prescription is a three monthly prescription and has been for the last four years. Now is not the ideal time due to shortages of my medication due to manufacturing problems. I have asked for advice coming off the tablets but have had no response with that either. I have had no other problems, it has only been this last month. My usual doctor is extremely good and the receptionists are extremely helpful and understanding but I have been let down significantly this month with something as important as my prescription.
Visited July 2024
Review titled Horninglow Clinic
Replied on 08 July 2024
Dear Emma, I am sorry to hear you have been experiencing delays with your prescriptions by Horninglow Clinic. To help us to look into this further for you, can I please ask that you contact palsandexperience@mpft.nhs.uk or telephone us on 0800 783 2865. This will help us to provide you with a detailed response.
Information supplied by Midlands Partnership NHS Foundation Trust