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Houghton Primary Care Centre

Brinkburn Crescent, Houghton Le Spring, Tyne And Wear, DH4 5HB

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Houghton Primary Care Centre.


Reviews

Displaying 1 to 2 of 2

  1. Review titled Appointment

    Rated 1 star out of 5

    by Alan Robinson - Posted on 07 August 2024

    Had an appointment for a chest x-ray at 10:50 on 7 8 2024. Arrived at 10:35 sat in the waiting room as requested. Numerous people came in after me and were taken in to be seen. I was still sitting there at 11:30 so I just walked out. I definitely wouldn't recommend this primary care centre.

    Visited August 2024

    Report as unsuitable

    Houghton Primary Care Centre has not yet replied.


  2. Review titled X Ray department

    Rated 3 stars out of 5

    by Anonymous - Posted on 12 March 2024

    I attended the X-Ray department on 12/3/24, arrived for my appointment a couple of minutes late due to traffic, however I was seated in the waiting area quite quickly. However I then sat for a further 20-25 minutes whilst listening to the radiography staff chatting and having a general catch up and talking about going on holiday to Australia whilst I was waiting for my X-Ray 20-25 minutes after my appointment time. I could hear everything they were talking about and at one point the staff had actually realised and checked to see if they had any patients due to come in, they realised they had quite a few patients waiting but then continued to have their little catch up! I understand staff are working hard as I work for the NHS myself, however leaving patients waiting for 20-25 minutes whilst staff have a little catch up and a chat isn’t acceptable especially when patients have to get to work themselves. If staff want to have a catch up for over 20 minutes surely this could be done during their break. I ended up being a lot later to work that I had hoped.

    Visited March 2024

    Report as unsuitable

    Houghton Primary Care Centre has not yet replied.




Information supplied by South Tyneside NHS Foundation Trust