Hucknall Health Centre
Curtis Street, Hucknall, Nottingham, Nottinghamshire, NG15 7JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Why don't they ever answer the phone?
Rated 1 star out of 5
by Anonymous - Posted on 16 July 2024
I began calling today at 14:43, so not a peak call time. 7 minutes and 16 unanswered calls later I give up. Looking back through my call history and its been like this for over a year now and almost impossible to get through to them on the phone. However, every time I walk in there are always three people working behind reception and rarely a queue or any of them on the phone. What's the point? Why can't we book our own appointments online now, it's 2024 and it doesn't require anyone to answer a phone...or ignore a constantly ringing phone. I'll now have to drive 20 minutes down there to go in, find that there's no queue, none of them on the phone and get my appointment instantly. Please just answer the phone!
Visited July 2024
Hucknall Health Centre has not yet replied.
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Review titled Nobody Picks Up
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2023
I have called multiple times yesterday and today and nobody picks up the phone. Not sure how else to get in contact with them
Visited April 2023
Hucknall Health Centre has not yet replied.
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Review titled Utterly disappointed
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2022
I travelled 45 mins to appointment was 1 minute late and the nurse had left. No apology, no help to get another appointment as soon as possible, no consideration of impact on me. I was totalled disappointed. I have waited on several occasions for an appointment where the nurses are running late. Not to give a patient at least 5 mins grace is unacceptable. She must have left the practice before my appointment time as I was only 1 min late. Also getting through to the reception is difficult. No one answers the phone and they don’t return calls in a timely manner.
Visited September 2022
Hucknall Health Centre has not yet replied.
Information supplied by Nottingham University Hospitals NHS Trust