Kings Park Hospital
Gloucester Road, Boscombe, Bournemouth, BH7 6JFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appauling
Rated 1 star out of 5
by Anonymous - Posted on 04 March 2024
I was referred here because of my eating disorder and all they did to help me was tell me to eat more and they wouldn't even listen to a word I had to say. Very rude and unprofessional definitely wouldn't reccomend.
Visited March 2024
Review titled Kings Park Hospital
Replied on 07 March 2024
Dear Anonymous, Thank you for taking the time to leave us feedback, it is very important to us. In order for us to look into this further, please feel free to contact our Complaints Team on 01202 277023 or email dhc.complaints@nhs.net. Kind regards, Karen Law Service Manager Dorset All Age Eating Disorders Service
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2023
Today I came for my Covid booster and was met with kindness and professionalism from start to finish. Special thanks goes to the two who organised a room for me so that I was lying down when one of them gave me the Covid jab, therefore avoiding my embarrassing tendency to pass out. They were both experienced and gentle, understood my needs and made no fuss, just took excellent care. I received the same good care here last year.
Visited September 2023
Review titled Kings Park Hospital
Replied on 28 September 2023
Dear Anonymous, Thank you for taking the time to tell us about your recent experience at Kings Park Vaccination Centre. I have passed your lovely feedback on to the Service Lead and asked that they pass your message on to the staff. Kind regards, The Patient Experience Team
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Review titled I didn't make it past reception
Rated 1 star out of 5
by Anonymous - Posted on 11 February 2023
I had covid booster appointment arranged for 9.40am today, but I didn't make it past the reception. In my opinion the receptionist was lacking communication skills, unhelpful, making everything more difficult then it needed to be. I felt disrespected, like a nuisance. The receptionist seemed annoyed that she had to deal with me at all. Asked questions and didn't wait for answers. I have been regularly dealing with NHS for almost 20 years (due to my long term illness), but it was first time that I felt like that. I am a foreigner and I imagine some people find my accent difficult, but it has never been a problem, because most people working for NHS are helpful and willing to find the way. At some point the receptionist asked me where I was from - not sure what it has to do with the vaccination. I had 4 doses of covid vaccination before (different practice) and all the receptionist did was asking my name and ticking the name of the list. Anyway I left without the vaccination this time, cause I found the way I was treated offensive.
Visited February 2023
Review titled Kings Park Hospital
Replied on 26 May 2023
Dear Anonymous, We are sorry to hear that you felt unhappy with our vaccination service. We pride ourselves on providing a service that is patient centred, respectful and compassionate. Please forward more details of your experience to dhc.covidplus@nhs.net so we are able to look into the details of this on your behalf. Sam Richards Senior Communications Officer (Vaccs Programme) Communications team
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Review titled Covid Autumn Booster
Rated 5 stars out of 5
by Jennifer Bowden - Posted on 11 January 2023
Attended for COVID Autumn Booster. The medical staff were extremely reassuring and efficient. The volunteers were very friendly and helpful. I would not hesitate to recommend the Kings Park NHS Hospital Vaccination Centre. Thank you to all the staff for looking after me so well.
Visited January 2023
Review titled Kings Park Hospital
Replied on 11 January 2023
Dear Jennifer, Thank you very much for taking the time to tell us about your recent experience at Kings Park Vaccination Centre. I have passed your feedback on to the Service Lead and asked that they pass your message on to the staff and volunteers. Kind regards, The Patient Experience Team
Information supplied by Dorset Healthcare University NHS Foundation Trust