Kirby Walk In Centre
Kirkby Market, St Chads Drive, Kirkby, Liverpool, Merseyside, L32 8RWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Kirkby walk in centre Absolute joke of a place
Rated 1 star out of 5
by Sarah - Posted on 05 March 2024
Took my son in who was really poorly, couldn't eat, drink, swallow or even speak with the pain he had in his throat. Told the nurse in triage it was high chance of epiglottitis as I looked at the back of his mouth/throat. She checked herself and seen what I was on about. She then began to tell me he can drink he just chooses not to, and he can speak he just chooses not to. She forced him to drink a sip of juice when I had already told her it was painful for him to swallow then gets another nurse higher up to come check (so obviously she seen what I seen) that nurse then goes on to tell me there was nothing wrong with him and how do we know that extra tongue at the back of his throat isn't always there as he doesn't walk around with his tongue sticking out all day!!! They tried to palm us off with ibuprofen and told us he was fine so when I walked out mid appointment and told them I was going to A&E I wasn't happy they were shocked and said well what's the point I will be waiting hours.. Luckily I ignored them and went to A&E as turns out my son is really poorly he does have epiglottitis plus bad case of tonsillitis and needed to be on loads of meds and antibiotics. This condition alone can be serious and the walk in nurses were happy to say nothin was wrong when the signs were all there to tell them it was that condition.. Will Not be going there again and especially not with my Children. Overall time in there was a joke place shouldn't be open when they haven't got time for anyone and clearly haven't got a clue what they are doing
Visited March 2024
Kirby Walk In Centre has not yet replied.
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Review titled Disgusting
Rated 2 stars out of 5
by Anonymous - Posted on 11 February 2024
Awfull never again waiting time Is so bad and when closed there is no heads up about it being closed travelling all the way from Cheshire after the women telling me it was open and when got there at 4pm was closed
Visited February 2024
Kirby Walk In Centre has not yet replied.
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Review titled Excellent practice first experience..
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2023
I was treated very well from the minute I walked in . Receptionist so well mannered and helpful. Nurses in triage and treatment room were so helpful understanding so professional and treated me with the greatest respect and dignity. I would like to take thim opportunity to say a big thank you to all of them . As today I am feeling a little better with the help; treatment:and understanding I received yesterday 9th June 2023. I know we're I will be going if I wake up again feeling so ill and can't get an as ppointment in my own surgery.
Visited June 2023
Kirby Walk In Centre has not yet replied.
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Review titled Brilliant staff and care
Rated 5 stars out of 5
by Kath Cooney - Posted on 04 March 2023
Unfortunately I had an accident with a saucepan and just boiled water and ended up with a nasty burn on my lower leg/ankle. I have visited the centre 3 times to date- for treatment and change of dressings. On each occasion the staff have been brilliant! - from Reception to Triage and Nursing staff. They have been friendly, polite and very professional. They cannot do enough for you. I cannot recommend this Walk in centre highly enough
Visited March 2023
Kirby Walk In Centre has not yet replied.
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Review titled No service
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2022
I went to the centre with pain and swelling in my arm and breast. Sunday 28th December. I was there a hour when the head of department came out and told us they could only do a trearge service as they were to busy. I had tried to get a doctors appointment on Friday and Saturday with no luck. I found the nurse that looked at my problem very unhelpful and rather snotty. Was told I had a blood pressure of 175 and told they could not help as I need a blood test so back to the doctor. Really a waste of time and the nurse was rude the reason we’re there is because we’re unwell no support or sympathy.
Visited December 2022
Kirby Walk In Centre has not yet replied.
Information supplied by Pds Medical Ltd