Leicester General Hospital Urology Department
Gwendolen Road, Leicester, Leicestershire, LE5 4PWContact details and opening times
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Reviews
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Review titled No reply
Rated 3 stars out of 5
by Reda - Posted on 07 March 2023
I was told for my if I needed information about my condition to call a phone number. Called many times but reply. 2 weeks ago had a scan as no contact was made for my result so I phoned yesterday and this morning but still no reply. I don’t know where I am with my condition. Surely it should be a better communication. Very disappointed about it.
Visited March 2023
Review titled Leicester General Hospital Urology Department
Replied on 13 March 2023
Dear Reda Thank you for taking the time to leave a review. We are very sorry to read about your recent experiences at our hospital. We would like to investigate this for you. In order for us to do this, we will require some further information from you. Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you. You can contact PILS using any of the following methods: Free phone line: 08081 788337 (Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day) Write to: Patient Information and Liaison Service The Firs C/O Glenfield Hospital Groby Road Leicester LE3 9QP Email: pils@uhl-tr.nhs.uk Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/ Kind regards, The Communications Team Leicester’s Hospitals
Information supplied by University Hospitals Of Leicester NHS Trust