Litherland NHS Walk In Centre
Litherland Town Hall, Hatton Hill Road, Liverpool, Merseyside, L21 9JNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing staff
Rated 5 stars out of 5
by lucy - Posted on 29 June 2024
Went in today, as I had infected piercings. The lady on triage was so happy and everyone who came out of the room, me and my mum included came out with smiles on our faces. The two male nurses I saw, one to asses the other to prescribe were so lovely and kind. You could tell they were run off their feet but still gave an incredible standard of care. Thank you!
Visited June 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Brilliant Dental Service
Rated 5 stars out of 5
by David E - Posted on 17 June 2024
I was booked in by 111 on Sunday afternoon on16th June 24 in severe dental pain. The lady Dental Surgeon who attended me was absolutely brilliant and reassured me at every stage of the procedure to remove one of my wisdom teeth. I would not hesitate in recommending Litherland Town hall for emergency dental treatment.
Visited June 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Disgraceful
by Jacqueline jones - Posted on 14 May 2024
My 90 year old mother presented at 11.30 this morning with breathlessness and wheezing no doctors appointments we are still sitting here at 17.25 the place is nearly empty now . I have asked how the triage system works and have been told that people present with life threatening symptoms and are seen first . No one I have spoken to who has been seen earlier have had life threatening symptoms . What on earth is happening to our NHS ?? Do not come here unless u are prepared to wait over 5 and half hours to b seen
Visited May 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Poor service due to my child’s sickness
Rated 1 star out of 5
by Charlie Robinson - Posted on 02 April 2024
I had an appointment from 111 I went for my appointment which was supposed be 11am I waited 2 and half hours for them to tell me they couldn’t prescribe my daughter anything for her condition as she had very poor eyes with yellow goo coming out of them they told me to just bathe it and sent me home with anything for her, I went the doctors today and they prescribed her medication what they should off provided I am not happy with service this is twice they have done this to my poor children!!!!
Visited April 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2024
Attended with my daughter reception staff rude, clinic dirty, waiting time stated 3 hours, waiting room full but not one person called in to see doctor within 2 hours no idea what the staff and doctors do at this clinic but it’s not seeing patients, ended up walking out after 7 hours waiting and only a hand full of patients been called. Do not waste your time here better chance of been seen in a and e
Visited April 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Clare - Posted on 22 April 2024
I attended here tonight at about 5pm with an injury to my toes, just like to say thanks the male nurse who I seen last he is really good he put tape round my foot and toe to keep it straight away from the others. It feels much better with it on.
Visited April 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Impatient rude staff member
Rated 3 stars out of 5
by D. Davies - Posted on 19 February 2024
Reception staff - friendly and efficient. Doorman - helpful, friendly. Medical staff member was rude and unfriendly. He rolled his eyes and tutted when I did not hear what he said. (I had already explained to him that I was partially hearing.) He made an excuse when I politely challenged him, however he did it again! I’ve no idea why he was impatient as the particular department he works in was empty except for me. This happened around lunch time, perhaps he hadn’t eaten. Nevertheless, it was an unsettling situation. Being a retired NHS staff member I do understand the importance of a kind attitude toward patients and patience with those with a disability. This is actually the first review I’ve ever written but in this case I feel it needed to be as hopefully it will contribute to nothing similar happening again. Treat other people as you would like to be treated yourself.
Visited January 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled No service
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2023
Waited 2 half hours to be triaged then told to go to pharmacy. Extreme pain in ear for 2 days couldn’t get dr,s appt so was told to go to walk in . didn’t even look in my ear said they were short staffed and only emergency cases belong seen . This place is a total waste of time . I saw many people walking out not happy with the service .receptionists nice enough but lady who called me thru could not have been colder. Not sure what this place is there for then .
Visited December 2023
Litherland NHS Walk In Centre has not yet replied.
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Review titled Bad
Rated 1 star out of 5
by Anonymous - Posted on 09 September 2023
Went to have an injury checked on since it was no better after seeing my GP, they would not provide X rays as stated on their web page that they do so, and gave advice that directly contradicts what my doctor has said and did not listen to me about my injury or it's prior treatment. They also do not actually book appointments in advance despite saying so on their website. Appalling service, will use other services in future to avoid danger to my health. Do not recommend.
Visited September 2023
Litherland NHS Walk In Centre has not yet replied.
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Review titled Rudest triage person ever
Rated 1 star out of 5
by Anonymous - Posted on 05 June 2023
I went to the centre with a badly swollen knee.. I was told it was triage only which was fine. Went in to see the nurse who took my bood pressure and told me to take paracetamol and to to A&E if itgot worse. She didnt even look at my knee!!!!. She was the most dismssive rude person I have ever seen. Disgraceful.
Visited June 2023
Litherland NHS Walk In Centre has not yet replied.
Information supplied by North West Boroughs Healthcare NHS Foundation Trust