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Local Care Direct - Lexicon Pcc

Lexicon House, Wilmington Grove, Leeds, West Yorkshire, LS7 2BQ

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Local Care Direct - Lexicon Pcc.


Reviews

Displaying 1 to 6 of 6

  1. Review titled Dismissive GP

    Rated 3 stars out of 5

    by Anonymous - Posted on 23 June 2024

    Having received excellent service here before, felt I was getting in the way of his day. No discussion about symptoms or potential diagnosis. Told to contact my GP the following day. Given a prescription which wasn’t sent to the pharmacy. Poor communication skills. 111 were fantastic in getting me an appointment at Lexicon House because I couldn’t get a GP appointment for two weeks; receptionist was lovely, but overall medical care and advice was truly lacking.

    Visited June 2024

    Report as unsuitable

    Local Care Direct - Lexicon Pcc has not yet replied.


  2. Review titled great review

    Rated 5 stars out of 5

    by Anonymous - Posted on 24 February 2024

    I was seen by acp who was very professional, kind, good listener and helpful. Immediately identified my issue, discussed with me and did hospital referral.

    Visited February 2024

    Report as unsuitable

    Local Care Direct - Lexicon Pcc has not yet replied.


  3. Review titled Great compassion and great quality service

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 December 2023

    My child who is 2 was seen out of hours around 4.45 am the clinician was so nice and friendly in a stressful time as a mum and was very reasuring

    Visited December 2023

    Report as unsuitable

    Local Care Direct - Lexicon Pcc has not yet replied.


  4. Review titled Fantastic Experience

    Rated 5 stars out of 5

    by Lauren - Posted on 14 December 2023

    My doctor was the best in the biz. It turned out they were a specialist in my illness. Already been to my GP and had no luck and ended up at Lexicon House Via 111 on a Saturday evening feeling extremely hopeless and unwell. They were super understanding, compassionate and restored my faith in medical doctors, they not only prescribed treatment short term but orchestrated a long term plan and started the wheels in motion. I cannot thank you enough, sincerely, eternally grateful.

    Visited December 2023

    Report as unsuitable

    Local Care Direct - Lexicon Pcc has not yet replied.


  5. Review titled Excellent service by an excellent Doctor

    Rated 5 stars out of 5

    by J Adams - Posted on 25 November 2023

    I needed an emergency OOH visit due to a chronic throat pain. The Dr greeted me, carried out a systematic review and then gave me a diagnosis with clear detail about the issue and treatment. He was articulate pleasant and very polite despite it being a late appointment with a high load of patients. Thank you very much.

    Visited November 2023

    Report as unsuitable

    Local Care Direct - Lexicon Pcc has not yet replied.


  6. Review titled Delays whilst Dr takes calls as patients sit in waiting room

    Rated 1 star out of 5

    by Anonymous - Posted on 19 August 2022

    I travelled 8 miles for an appointment only to sit in waiting room for 1 hour whilst Dr took calls on phone from patients. Leaving kids and elders to come to see the Dr in the night is not easy. I wonder how much they charge nhs. As always private sector milking us at time of need. No morality.

    Visited August 2022

    Report as unsuitable

    Local Care Direct - Lexicon Pcc has not yet replied.




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