Mary Sheridan Centre
5 Dugard Way, London, SE11 4THContact details and opening times
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Reviews
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Review titled Why have phones and not answer them?
Rated 2 stars out of 5
by Anonymous - Posted on 16 February 2024
For this to be a healthcare facility, it is not only disappointing but also disturbing how little the phone is answered. I called here to follow up on an appointment for my child and racked up 36 unanswered phonecalls, in one sitting. This is particulary heinous when you think that parents are already stressed, or anxious when it comes to the health of their child, getting an answer to a phonecall should not be a lottery, or luck of the draw!
Visited February 2024
Review titled Mary Sheridan Centre
Replied on 15 March 2024
Thank you for this comment. This has been passed to the Mary Sheridan Centre for their feedback. Predominantly services at this centre are those of Guy's and St Thomas' NHS foundation Trust. You could discuss this matter further with their PALS service. Email: pals@gstt.nhs.uk . The NHS website has been asked to reassign this service to Guy's and St Thomas' feedback page.
Information supplied by Guy's and St Thomas' NHS Foundation Trust