MedOCC
Medway Maritime Hospital, Windmill Road, Gillingham, Kent, ME7 5NYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent medical knowledge
Rated 5 stars out of 5
by Colin Thomas - Posted on 21 March 2023
I had concerns regarding my wife’s new medication. The doctor was able to discuss, explain, advise and make a decision regarding adjustments.
Visited March 2023
MedOCC has not yet replied.
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Review titled Very poor unfortunately
Rated 1 star out of 5
by PAC - Posted on 20 February 2023
Called 111 on a Sunday morning which was arduous in itself. Eventually told would get a call from MedOCC sometime later. 24hours later, absolutely nothing. Very poor. Everyone just gives the excuse 'we are busy'...
Visited February 2023
Review titled MedOCC
Replied on 20 February 2023
Hi, We apologise for the experience you received from our MedOCC service. If you would like to escalate your complaint further please email medch.customercare@nhs.net or call our hub number on 0300 123 3444. Many thanks - Charlie
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Review titled Incredible compassion
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2023
Called 111, had call back and then appointment. I waited for two hours but the staff were amazing. Kind, compassionate and working under incredible pressure.
Visited February 2023
MedOCC has not yet replied.
Information supplied by Medway Community Healthcare