Melbourne Park Medical Centre
Melbourne Road, Nottingham, Nottinghamshire, NG8 5HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 05 February 2025
I have been with this practice for at least 30 years. I have now moved due their very poor service. It’s so hard to get an appointment. Had a few issues with them last year, but this month has been the worst. Managed to get an appt finally with a locum doctor., who wanted me to have a chest X-ray. They took 8/9 days to send the referral through, so I could book it. I got worse, and again tried to book an appt. I did the call back, but it was an hour before they called back, and by then there was only a phone appt, which I was told would be after 4pm. I waited until approx 6.20pm and then phoned them as they shut at 6.30pm. I was told it would be before 7.30pm. I waited until after 8pm. I never got a phone call. I then ended up calling 111, and was immediately told to get to A &E, were I was for 12 hours. On another occasion this month, I called in to the surgery, asking to speak to one of the admin team. I was told she was on lunch but was told she would phone me back later that day. That was a Monday. Never got the phone call and had to chase again on the Friday. This practice has really gone downhill and would not recommend to anybody.
Visited January 2025
Melbourne Park Medical Centre has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 19 June 2023
My wife attended the surgery the other day for some blood tests and on the way out asked why her prescription had been changed and no one informed her. She asked the receptionist if she could book a consultation while she was at the surgery, the reply was no you have to phone it in. After 30 phone calls we still have no joy at all at getting through. This type of attitude must stop or somebody will end up very ill due to this.
Visited June 2023
Melbourne Park Medical Centre has not yet replied.
Information supplied by Nottingham University Hospitals NHS Trust