Newmedica Eye Health Clinic & Surgical Centre – Worcester
Unit 5 Berkeley Business Park, Wainwright Road, Worcester, Worcestershire, WR4 9FAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Looked After
Rated 5 stars out of 5
by Michele Bickerton - Posted on 19 September 2024
I had an excellent experience from start to finish following my eye operation. From the moment I booked my appointment, I was consistently well taken care of. The staff were attentive and ensured I felt comfortable throughout the entire process. I really appreciated the clear and thorough explanations of each step, which helped ease any concerns I had. The follow-up call the next day to check on my recovery was a thoughtful touch, demonstrating their commitment to patient care. Overall, I couldn’t have asked for better service—professional, caring, and reassuring at every stage.
Visited September 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Efficient practice
Rated 5 stars out of 5
by Deirdre Blakemore - Posted on 18 September 2024
Appointment was with today. Very good experience,she was very professional and polite, explained the whole process and was quick and reassuring. Thank you Julia
Visited September 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Adair - Posted on 19 August 2024
Although I was nervous it all seemed well organised After the procedure the cup of coffee and biscuits was very welcome.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by F. Booth - Posted on 05 September 2024
All staff friendly and professional. Procedure painless. Hot chocolate was delicious. Coffee and biscuits after procedure was very welcome.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Saunders - Posted on 01 September 2024
Very straightforward, efficient, quick. Medical team reassuring and explained all cataract procedures well.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Impressively efficient
Rated 5 stars out of 5
by Jackie - Posted on 28 June 2024
On the two recent visits to Newmedica I was impressed by the calm and efficient atmosphere at the clinic. Unlike most NHS establishment there were no staff hanging or wandering around. Each and every staff was there to make sure all patients were seen and dealt with quickly. i was seen very close to my appointment time on each occasion and had excellent treatment from the two Drs I saw. A very well organised practise. Thoroughly recommend.
Visited June 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Judith Jones - Posted on 26 June 2024
Had both cataracts done here last year. In and out in just over an hour. Had to go today for a little laser surgery. In and out in half hour. All staff are absolutely wonderful.
Visited June 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Efficient and friendly.
Rated 5 stars out of 5
by Linda M - Posted on 28 May 2024
Cataract surgery was painless & took no more than 15minutes. I was able to see immediately. I now realise how bad my ‘good’ eye is and will definitely have cataract surgery on that one too, as soon as possible. All clinicians & staff were very professional which helped me relax.
Visited May 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Old but Not Stupid
Rated 2 stars out of 5
by Mike Dutfield - Posted on 01 May 2024
I attended the Clinic today for YAG laser capsulotomy. My welcome by the receptionist was fine as was the eye test, pressure measurement and administration of eye drops to dilate the pupils. After a short wait I was called in to meet a female. She briefly examined my left eye and immediately declared that I had already had laser treatment. I told her I had not. She looked at my right eye and said she could see I had already had laser treatment on that too, which I have not. I told her that I had once had laser surgery for a retinal tear many years ago. She was adamant that I had the laser surgery. I am 81 years old but I am not stupid and I do know what I have had done to my eyes. They are important to me. She then said she could treat one eye to get rid of a "wobble"! I asked if it would get rid of the clouding in my vision. She then said she would get a second opinion and the second doctor after a very brief examination said it would be alright to have the laser surgery. I asked if they could confirm that I had previous laser surgery from my NHS records and was told that the Clinic does not have access to them. By this point I had lost all confidence in her and the Clinic and said I did not want to continue with any treatment. My major complaint is that I was treated as too stupid to know what treatment I had already had.
Visited May 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Nigel Hanson - Posted on 29 May 2024
An extremely professional and easy experience from start to finish. The staff were all very friendly and put me at ease with regards to my cataract surgery, from the preliminary appointment, the surgery and follow up telephone call. Additionally, a very useful information sheet explaining all processes from start to finish.
Visited May 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
Information supplied by New Medical Systems Limited