Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
19D Brighouse Court, Barnett Way, Barnwood, Gloucester, Gloucestershire, GL4 3RTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
Felt totally at ease from start to finish. All the staff were extremely supportive, friendly, kind and professional.
Visited November 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Geraldine FitzGerald - Posted on 30 October 2024
Excellent service throughout my visit. All staff were kind, polite, respectful and professional. I was treated with dignity and respect at all times. Waiting time[s] were minimal as well.
Visited October 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Gary Higgins - Posted on 30 October 2024
All the staff associated with this practice without question are 100% can’t fault any in any way even after I had a procedure I had a bit of a problem with pressure in my eye nothing was to much trouble making me a cup of tea getting me a biscuit and even going out to tell my 90 year old father that I was fine and what the problem was with me ( and making my dad a cup of tea as well) just small things but it meant a lot
Visited October 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Lizzie - Posted on 10 October 2024
Wonderful staff. They were so kind to my husband who has Alzheimer’s and allowed me to stay with him and answer questions if he couldn’t. Staff all seemed very happy and the atmosphere was one of putting patient at ease. Couldn’t fault the experience.
Visited October 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Keith Edwards - Posted on 25 July 2024
As my previous visit to have my first eye operation, the whole experience from the reception to the final 'goodbye' was handled by all staff to put me at ease. The people I met were very professional but still had time to answer any concerns, The process was explained at all stages and the operation was quick and pain free. I would recommend the clinic to anyone who needed this procedure.
Visited July 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Superb practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2024
Friendly, professional, informative and caring. Incredibly busy but everyone took the time to explain what were doing and answer my questions.
Visited July 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Good
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
When I went with my mum the staff were lovely very clean and also friendly the service was also very good not to mention the free coffee
Visited July 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Spectacular efficiency!
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2024
On Tuesday I was referred by my optometrist to Newmedica because of posterior capsule opacification in my right eye following cataract surgery just over four years ago. On Friday late morning I received a phone call from Newmedica offering me an appointment for Nd:YAG laser capsulotomy on the following Friday, and I said I could come this afternoon, if a slot was available. To my surprise, I was given a 3.15pm appointment that very day, and was emailed all the required information. Including drinking a coffee, putting drops in my eye and the YAG laser procedure, the whole event took less than 45 minutes. Less than four days from diagnosis to operation is virtually unprecedented! Everything was handled in an exemplary fashion, and all the staff I saw were very friendly and helpful. To say that I was very impressed would be an understatement. The most complicated matter I encountered was determining how the coffee machine worked!
Visited July 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Very friendly, helpful, hard working stuff
Rated 5 stars out of 5
by Tom - Posted on 07 July 2024
I came with my friend to help as interpreter. We saw very hard working people being very kind and gentle for patients. Very professional. Many thanks
Visited June 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Keith Edwards - Posted on 09 June 2024
Fron the start of the process at the first examination to the final operation the staff could not have been more friendly, helpful and reassuring. At all time the staff were introduced by name and all of the procedures explained clearly. Just received follow-up call and was given hint in eye drop procedure. Overall a very positive experience.
Visited June 2024
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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