Newmedica - Nottingham
Edgeley House, Tottle Road, Nottingham, NG2 1RTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Geraldine hammond - Posted on 13 December 2024
Went for appointment 12/12/24 lovely clean place friendly staff nothing was too much trouble was seen very quickly then returned 13/12/24 for procedure same again excellent service by the staff was well looked after even what aftercare we had too do highly recommend
Visited December 2024
Newmedica - Nottingham has not yet replied.
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Review titled Efficency and good quality care
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2024
I had my first cataract op at the age of 74 within five weeks of my visit to the optician where the need was identified. I was told that I would be given a choice of private sector specialists acting for the NHS and that happened very quickly indeed - just as well that I took immediate local advice on a Facebook group - Newmedica Nottingham was highly recommended in a competitive field - because within less than a fortnight I was being assessed. It's a slick operation involving a range of associate specialists. Very properly, they insisted on a 'go-ahead' report from my consultant haematologist (I am a CLL patient), otherwise I reckon the five weeks would have been four or less. The only complaint would be communications which are not integrated with NHS admin, in itself poor in many ways. Newmedica use telephone and Royal Mail but, for some reason, not e-mail. This needs to be reviewed as I hadn't received confirmation of initial appointment and a pre-visit pack before the date of the visit! However I tested out the after care service by ringing the emergency contact number for reassurance sixteen days after the op. I was dealt with appropriately and had a short session with a consultant who examined the eye and declared that all was well.
Visited December 2024
Newmedica - Nottingham has not yet replied.
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Review titled catarac
Rated 5 stars out of 5
by sheila LEVERS - Posted on 02 December 2024
i went on the 26th of nov 24,the staff were really nice,they kept you informed of every thing that was going to happen,they were all nice ,happy,and smiling all the time,would defo recommend them to any one
Visited November 2024
Newmedica - Nottingham has not yet replied.
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Review titled Amazing Service
Rated 4 stars out of 5
by Clyde Pennington - Posted on 21 November 2024
Both my wife and I were referred with Cataracts for lens replacement and, subsequently, my wife had surgery to correct in-turned eye lashes, and I have had YAG laser treatment to improve my vision. From start to finish the service from all the staff was amazing and totally defused our fears. They were so friendly, yet totally professional throughout.
Visited November 2024
Newmedica - Nottingham has not yet replied.
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Review titled Great people who obviously have your welbeing in mind
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2024
I was referred by my optician via my GP to this clinic. The process was very efficient and I had an initial assessment in less than three weeks with the operation a few days later. I was sent a pamphlet of information which provided enough detail for me to understand what the procedure would be and I was able to refer to it during my recovery. From the initial contact by phone to my dealings with the people in the clinic I was treated as an individual informed of what was about to happen and encouraged to ask any questions or voice concerns. After my cataract operation I was contacted the next day to check everything was ok. I was advised that I could use the emergency number at any time if I had any concerns. A couple of days later I did use it and received a call back within minutes and my concern dealt with. I felt that everyone who dealt with me put me at the centre of their role and treated me as a person rather than another case or target to achieve. I have now been discharged from treatment but know I can contact them should I need to in the future. The clinic is in a modern building which is comfortable and run efficiently staffed by people who are there to help. Its an impressive set up and I highly recommend them.
Visited November 2024
Newmedica - Nottingham has not yet replied.
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Review titled Absolutely top class
Rated 5 stars out of 5
by John Oldfield - Posted on 28 November 2024
From the greeting at reception, through the opthalmic testing procedure, to the second appointment only four days later for my operation, the ambience and treatment was first class. I could not be more pleased with the treatment - am very happy that the NHS sent me here for my cataract operation. Why are all companies not as good as this, I ask myself.
Visited November 2024
Newmedica - Nottingham has not yet replied.
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Review titled Very good practise, excellent care received yesterday
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
Laser capsulotomy received 27/11/2024, excellent and fast procedure. Many thanks to the excellent team !
Visited November 2024
Newmedica - Nottingham has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by David Lisseman-Stones - Posted on 12 September 2024
The surgeon was so professional and approachable. I was a little nervous of what to expect but he informed me what the procedure entailed. He took time to answer my questions. His calm and caring attitude put me at ease as well as giving me confidence in his ability. I felt in safe hands. All staff were welcoming and professional so a massive well done to the whole team. My wife who is a senior nurse in the NHS for the last 45 years was also impressed with the whole experience. Thank you and keep up the good work !!
Visited September 2024
Newmedica - Nottingham has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Stephen - Posted on 16 September 2024
Having now had cataract surgery on both eyes, I can wholeheartedly recommend Newmedica, Nottingham. From the first point of contact to the follow up after surgery, the level of professionalism is outstanding. The staff are very friendly and keep the patient informed at every step of the procedure. On my first visit, I was initially nervous but my worries were addressed and my concerns were resolved by the most empathetic staff imaginable. The procedure was explained as it happened and I was extremely pleased. Quite frankly I cannot imagine how it would be possible to improve of the levels of service, empathy and compassion showed by all staff I encountered. I would certainly recommend Newmedica, Nottingham to anyone. Thank you all for your care.
Visited September 2024
Newmedica - Nottingham has not yet replied.
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Review titled Excellent Company
Rated 5 stars out of 5
by Sue Bullard - Posted on 07 July 2024
I was quite nervous about the procedure but needn’t have been, all very caring professional staff. All was explained by the Consultant and his colleagues which put me at ease.
Visited July 2024
Newmedica - Nottingham has not yet replied.
Information supplied by New Medical Systems Limited