Newmedica Surgical Centre - Bristol
Litfield House Medical Centre, 1 Litfield Place, Clifton Down, Bristol, Avon, BS8 3LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Most Impressive
Rated 5 stars out of 5
by Alan Montague - Posted on 03 August 2023
Every part of my treatment was excellent. The pre-operative assessment was conducted with great care and good humour. The operation has produced a beautiful result and I am truly grateful to the magician that performed it. Every member of your staff was kind, courteous and charming. Thank you.
Visited July 2023
Review titled Newmedica Surgical Centre - Bristol
Replied on 07 August 2023
Dear Alan Montague, Thank you for taking the time to leave a review. We are delighted to hear that you had a good experience and found our team kind and courteous throughout your journey with us. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Great service
Rated 5 stars out of 5
by Margaret - Posted on 26 May 2023
My operation was not successful but I am full of praise for NewMedica. From the begining to the end I felt that everyone was friendly, caring, polite, efficient, and relaxed which made me feel secure. I cannot recommend them highly enough. The facilities were impecable , staff knowledable and courteous. I feel I was just unlucky that things did not go quite right but hopefully the next treatment will sort out the problems. Thank you all.
Visited April 2023
Review titled Newmedica Surgical Centre - Bristol
Replied on 30 May 2023
Dear Margaret, thank you for taking the time leave a review. We are delighted to hear that you found our team friendly and caring throughout your journey at Newmedica. Best wishes, Newmedica patient care team
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Review titled Fantastic Hospital - very efficient
Rated 5 stars out of 5
by Mrs. Carol Tiley - Posted on 08 March 2023
From the time I arrived to the time I left - I felt that everyone from Surgeons, Drs. Nurses and reception staff were polite, efficient, and relaxed which made me feel secure. I cannot recommend them highly enough.
Visited March 2023
Review titled Newmedica Surgical Centre - Bristol
Replied on 22 March 2023
Dear Mrs Carol Tiley, thank you for your review. We are pleased to hear that you had a good experience throughout. We are delighted to hear that our team helped you feel at ease. Best wishes, Newmedica patient care team
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Review titled Great Service
Rated 5 stars out of 5
by Gerald Batt - Posted on 28 April 2023
From the start of the assessment to the actual operation all staff showed a gave a very polite & professional service both in Clifton, Bristol and at Aztec, Bristol in October 2022
Visited March 2023
Review titled Newmedica Surgical Centre - Bristol
Replied on 02 May 2023
Dear Gerald Batt, we are delighted to hear that you had a good experience and that you found our team polite and professional throughout your journey at Newmedica. Best wishes, Newmedica patient care team
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Review titled Cataracts Operation
Rated 5 stars out of 5
by Ron Gilbert - Posted on 27 January 2024
I have had both my eye cataracts operation done at Aztec West Newmedica. NHS . Eye tests were performed at Newmedica Langford. After both eye operations were complete, I was signed off to my opticians to get new glasses for astigmatism and reading corrections . I can now drive in the dark easily & read even very small print . I have had excellent treatment , results & I am very grateful. I would like to thank all involved in my treatment.
Visited February 2023
Newmedica Surgical Centre - Bristol has not yet replied.
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Review titled Absolutely amazing centre
Rated 5 stars out of 5
by Jackie Alloway - Posted on 05 February 2024
I cannot tell you how nervous I was, I was put at ease straight away, every person that was working were so lovely, I cannot rate them high enough. I just want to say a massive thank you to you all.
Visited February 2023
Newmedica Surgical Centre - Bristol has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2023
A calm, efficient atmosphere with appointments that were on time. Very welcoming and efficient desk staff and a very pleasant waiting area. All specialists were courteous and informative about the various procedures.
Visited January 2023
Review titled Newmedica Surgical Centre - Bristol
Replied on 30 January 2023
Hello, thank you for your review. We are pleased that you had a good experience and found our team very welcoming and informative. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Sadly, misleading information but the operation went well
Rated 2 stars out of 5
by Jon - Posted on 07 January 2023
I selected Newmedica from three choices on the NHS web site as (seemingly) one of the fastest and nearest. Unfortunately, the posted information on waiting times was misleading (Unlike other providers, Newmedica quoted time to initial appointment, not time to operation.) I therefore had to wait several months more than was necessary and unfortunately having chosen Newmedica on the web site, I could not change my selection. I chose and booked Newmedica Langford (8 miles from home) only to be told months later later that the operation would instead be at Aztec West (24 miles from home). An annoying disappointment. As for the operation itself, I must say that waiting time at the Aztec West facility was minimal and staff were friendly and helpful... save perhaps that the two surgeons did chat between themselves rather a lot during the procedure in a less than professional way!
Visited October 2022
Review titled Newmedica Surgical Centre - Bristol
Replied on 07 February 2023
Thank you for taking the time to provide us with your feedback. We are really sorry to hear that you found the information misleading and we are in the process of working more closely with the referral centre so we can understand your experience more clearly and rectify any issues. Thank you for sharing the positive comment about our friendly and helpful staff. Best wishes, Newmedica patient care team
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Review titled New eyes
Rated 5 stars out of 5
by Rae - Posted on 17 November 2022
Thank you Newmedica for giving me new eyes. No Glasses needed now except for very small print .Such a painless experience too . All over in 10 minutes. Thanks again
Visited August 2022
Review titled Newmedica Surgical Centre - Bristol
Replied on 18 November 2022
Hi Rae, thank you for your review. We are delighted to hear you had a good experience with us. Best wishes, Newmedica patient care team
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2022
Pleasant reception but long wait in waiting room 40 mins nothing to do but listen to clock tick! Nobody told me what was going on
Visited August 2022
Review titled Newmedica Surgical Centre - Bristol
Replied on 02 September 2022
Thank you for your feedback. We apologise for your long wait whilst waiting for your surgery in Litfield House, as this is anonymous feedback, we are unable to identify what may have caused the delay but regardless of this, you certainly should have been kept informed of any delays. We have therefore reminded all of our teams to ensure that patients are made aware if there is likely to be a delay in our service impacting on patient appointments, again, we apologise for any delays and lack of communication. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited