Newmedica Surgical Centre - Ipswich
London House, Hadleigh Road, Ipswich, IP2 0EEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Newmedica Surgical Centre - Ipswich.
Reviews
-
Review titled Reassuringly competent, professional and kind
Rated 5 stars out of 5
by Eric Fisher - Posted on 14 April 2025
My cataract surgery at Newmedica was a smooth, professional, and life-enhancing experience. The team provided outstanding care, ensuring I was comfortable and well-informed throughout. The procedure was efficient, and the results have been remarkable. The vision in my right eye is so much better than before! I highly recommend Newmedica for their expertise, kindness, and commitment to patient care. A huge thank you to the team for restoring my sight so brilliantly!
Visited March 2025
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Exemplary Professionalism
Rated 5 stars out of 5
by George Clarke - Posted on 11 March 2025
The premises exude professionalism, which is confirmed upon meeting the staff, all of whom greet patients in a warm, reassuring and efficient manner. This level of expertise continues throughout, with the patient experiencing a high level of care and consideration. Patients are given a clear and concise description and explanation prior to commencement of treatment, in my case, cataract surgery. Excellent service, and highly recommended.
Visited March 2025
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Valerie Williams - Posted on 08 February 2025
I was very anxious about having cateract surgery but I needn't have worried as the whole team at Newmedica Ipswich were professional and very friendly which helped put me at ease. The procedure was painless in a pristine environment and the next day follow up call was very reassuring. I would not hesitate in recommending Newmedica Ipswich.
Visited February 2025
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
The staff were very friendly and helpful and put my mind at rest.l feel very comfortable about having my cataracts done.lovely environment and fantastic system
Visited February 2025
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Such friendly staff
Rated 4 stars out of 5
by Anonymous - Posted on 12 December 2024
On every occasion I visited, I was always greeted with a friendly manor, As an anxious patient the staff did all they could to try and make me feel more at ease
Visited December 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Competent & friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2025
All the staff treated me with respect & care. They were friendly and willing to explain each step of the surgery and aftercare. They were happy to answer questions on anything I did not understand. The waiting room was pleasant with comfortable chairs and television.
Visited December 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Excellent care
Rated 5 stars out of 5
by Barbara Moran - Posted on 09 January 2025
As expected an apprehensive patient. Who isn’t when it’s one’s eyes. The care I receive from start to completion was excellent and reassuring from all staff members. Dr. P. (f) offered me concise explanations of my procedure with care and respect as a human to help me through the process. I am having my other eye procedure on the 24th of January 2025 she has set a very high expectation for my medical care! Thank you.
Visited December 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled False eye testing
Rated 2 stars out of 5
by Anonymous - Posted on 04 October 2024
I arrived in plenty of time for my appointment but called though to start the examination 35 minutes late without apology. The person conducting the initial test seemed to lack knowledge in what they were doing resulting in a false and incorrect field of view test. Whilst this person went to check the prescription of my glasses two other staff members entered the room and started to discuss something between them again without apology or explanation. I have now been in my appointment time for 50 minutes and had to explain that the person driving me home had to return to there work, due to the length on my wait I had to cancel the rest of my examination, after all the field of view test would have had to be redone. I have already had one appointment cancelled by Newmedica and now have to wait for another month for the new appointment. Overall this gave me little confidence in the staffs costumer service and interaction with its customers let along having knowledge of the tests and machines to give accurate test results. Sadly disappointing service. In booking my new appointment the member of staff second guessed my name after seeing me only 10 to 15 minutes earlier, I said that it wasn’t my name, they then rolled there eyes with disrespect. This was also witnessed by the person who had brought me to the clinic.
Visited October 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Mrs Almond - Posted on 14 September 2024
I was very worried about my first visit, but I was immediately put at ease, staff are very polite and caring, very clean environment. Everything was explained to me.
Visited September 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 September 2024
Everyone was pleasant and helpful at Newmedica. I would recommend to anyone needing cataract surgery. Many thanks
Visited September 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
Information supplied by New Medical Systems Limited