Newmedica Surgical Centre - Middlesbrough
29 & 30 Market Place, North Ormesby, Middlesbrough, North Yorkshire, TS3 6HRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent holistic care
Rated 5 stars out of 5
by Brian Footitt - Posted on 13 April 2024
All the information provided beforehand was very comprehensive. The service from the receptionist, through to the clinical competence of the ophthalmologist was excellent. Thanks was being so accommodating. It was a pleasure to visit.
Visited April 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Brian Footitt, thank you for your review. We are delighted to hear that you felt well informed throughout your experience with us. Best wishes, Newmedica patient care team
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Review titled Brilliant practice
Rated 5 stars out of 5
by Gerard stanley - Posted on 14 April 2024
Every person was caring and very professional . My husband was very impressed with everything they did . We recommend it to anyone who attends . No worries about going in the future .
Visited April 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Gerard Stanley, thank you for your review. We are delighted to hear that your husband had a good experience with us. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Excellent
Rated 5 stars out of 5
by Barry Deeks - Posted on 05 May 2024
I must say I was worried about having cataract surgery but I need not have been. The staff were caring and professional. The surgery was painless and I even returned to have my other eye done 6 weeks later. Over a number of years my world had become misty and dull but now, after surgery everything is so much brighter and clearer. I can recognise faces again, appreciate scenery and the colour of flowers. You will be losing out if you delay having cataract surgery like I did. I feel I have my life back so thank you New Medica
Visited April 2024
Newmedica Surgical Centre - Middlesbrough has not yet replied.
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Review titled Great Clinic
Rated 5 stars out of 5
by Malcolm France - Posted on 07 May 2024
I had a cataract removed and found everything is very well organised and efficient. Very little waiting around between the various checks and all the staff are friendly and courteous.
Visited April 2024
Newmedica Surgical Centre - Middlesbrough has not yet replied.
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Review titled Fantastic Care
by Anonymous - Posted on 20 April 2024
I was seen quickly with a warm and welcoming approach by the staff members performing my procedures. The procedures were explained thoroughly and I was given the opportunity to ask questions. At no point did I feel hurried. The treatment, in every respect, was outstanding. Empathetic, respectful, caring.
Visited April 2024
Newmedica Surgical Centre - Middlesbrough has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by stewart hodgson - Posted on 21 March 2024
Sent for a cataract removal to Newmedica at Middlesbrough, very unhappy, sent via GP and optician for treatment only to be told they cannot treat me there , why did they do this ? I did 150 mile trip to to get there. I was told by the optician at Specsavers BP. Auckland I was going to get my cataract removal. I am disgusted with what you have done to me today. Cheated and hoodwinked to come somewhere that the NHS is paying for at my expense??
Visited March 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 25 March 2024
Dear Stewart Hodgson, Thank you for your feedback. We’re sorry to hear that you weren’t satisfied with your visit to our clinic. We understand that you feel frustrated and it's our priority to ensure that our patients receive the best possible care and results. We take each patients individual needs into consideration and based on this we recommended an alternative lens to ensure that you receive the best result tailored to you. Our Operations Director is keen to discuss and explain this further and tried to contact you by email last week, if you could please call Annette Johnson on 01642 087 614 we’d be happy to discuss. Best wishes, Newmedica patient care team
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Review titled Pre assessment
Rated 5 stars out of 5
by Ann White - Posted on 24 March 2024
Professional, friendly team @New Medica Explained everything I need to know about my upcoming Cataract Surgery Thank you
Visited March 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Ann White, thank you for your review. We are delighted to hear that you had a good experience with us and that you felt well informed. Best wishes, Newmedica patient care team
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Review titled Newmedica fantastic service.
Rated 5 stars out of 5
by Lynn, from Guisborough - Posted on 17 February 2024
Very professional, very friendly the staff were great. 10 out of 10. Would highly recommend Newmedica. North Ormsby.
Visited February 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Lynn, thank you for your review. We are delighted to hear that you had a good experience with us and that you found our team friendly and professional. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2024
Very considerate and helpful, on time and minimal wait kept fully informed during the whole process
Visited February 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience and felt well informed throughout your journey with us. Best wishes, Newmedica patient care team
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Review titled Brilliant
Rated 5 stars out of 5
by John Morton - Posted on 29 January 2024
Deliberately waited until completion of treatment. Reiterating “brilliant.” From first visit. All aspects were carried out in a totally professional environment by totally professional and friendly people. Thank you.
Visited January 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 05 February 2024
Dear John Morton, thank you for your review. We are delighted to hear that you had a good experience with us. We appreciate you taking the time to leave a review. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited