NHS Talking Therapies Nottinghamshire
Bizspace, Cumberland House, 35 Park Row, Nottingham, NG1 6EEContact details and opening times
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Reviews
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Review titled Poor Service!
Rated 1 star out of 5
by Anonymous - Posted on 30 March 2025
I got referred from my GP to this service, received an email saying they had called me. The letter in the email could not be downloaded, I also had links in text which didn't work either. So I was due to call them, but after the weekend as the service was closed, but Monday morning they already discharged me. Next I referred myself, got an email saying they had tried to contact me. No call on my phone, so I returned the call and explained I'm a full time carer, so sometimes I can't answer the phone. There is also an issue with mobile phone signal in this area. So if I miss the call it's not done on purpose. Then an appointment was booked for an assessment, I had issues with the questionnaire as it would not let me leave parts of it blank, because I couldn't answer them. I let the service know. Next day I had the appointment, no phone calls and then I was sent an email 16 mins after the appointment time that I was discharged again. I was sent a snotty email to my GP, that I failed to attend appointment. So I can't use this service due to being a full time carer and being in a poor mobile reception area as they would ban me next time
Visited March 2025
NHS Talking Therapies Nottinghamshire has not yet replied.
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