Skip to main content

Help us understand what you're looking for. Take our survey (opens in new tab).

Northcroft

190 Reservoir Road, Erdington, Birmingham, B23 6DW

Contact details and opening times

Patient ratings and reviews

Leave a review

Help others by sharing your thoughts and experiences about Northcroft.


Reviews

Displaying 1 to 1 of 1

  1. Review titled No one cares

    Rated 1 star out of 5

    by Susan Lane - Posted on 22 June 2023

    My Daughter was referred to the crisis team , who I have to say were great. When she was handed over to the care of the hospital psychiatrist, the last thing she said to the crisis team was, "Please don't let me fall through the cracks." That was in September last year so far she has had only one appointment, that was last October. Since then she has been in the care of the crisis team several times. I phone regularly to be told that "they are talking about her case and we will send a letter next week. Nothing happens no one cares. I am left with the shell of a young woman who was physically and mentally abused by her ex partner. And she has indeed fallen through the cracks.

    Visited June 2023

    Report as unsuitable

    Northcroft has not yet replied.




Information supplied by Birmingham and Solihull Mental Health NHS Foundation Trust