Nwas 111 Service Middlebrook
Top Floor, Sefton House, Northgate Close, Horwich, Bolton, Lancashire, BL6 6PQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Ian Whitehead - Posted on 02 July 2023
I needed help with what turned out to be a life threatening situation (Heart attack) and was very impressed by the chap on the phone who called an ambulance. Thank you very much!
Visited June 2023
Nwas 111 Service Middlebrook has not yet replied.
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Review titled Excellent service if difficult circumstances
Rated 5 stars out of 5
by Ian Riley - Posted on 04 January 2023
I phoned 111 from a location near to this service on Tuesday 20 December around 10:00 am at a time when the system was under huge pressure to report breathing difficulties related to COVID and a very sore throat. A doctor phoned me back around 8pm and asked a succession of highly relevant questions, gave reassurance and made some very sensible suggestions as well as issuing a prescription directly to my chosen pharmacy. I felt that I was treated as an individual and that I received some very helpful advice. Thank you
Visited December 2022
Review titled Nwas 111 Service Middlebrook
Replied on 05 May 2023
Good Morning, I am extremely happy to read about your positive experiences regarding 111. Our staff are committed to providing the right care at the right time at the right place, and it is great to hear that you have experienced this patient care. Kind regards, Patient Experience Team
Provided by Care opinion
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Review titled This was 111 phone service. Hope I'm posting correctly?
Rated 5 stars out of 5
by Dale Allen - Posted on 16 December 2022
My wife has been unwell for several days. Dizziness, Violent vomitting, diarrhoea, upset stomach. She has been taking medicines to combat the symptoms, but without success. Today, I visited our local pharmacy and had a consultation with the pharmacist. She advised seeking an appointment with our GP. I immediately visited our Surgery and was advised there were no telephone consultation appointments today and was offered one in January 2023. I telephoned 111 and, albeit we waited 45 minutes my wife had a telephone assessment with one of your Team. His people skills were first class and he was extremely reassuring. At the conclusion of the assessment he secured a telephone consultation for my wife with our GP for later this afternoon. A first class service - Thank you.
Visited December 2022
Nwas 111 Service Middlebrook has not yet replied.
Information supplied by North West Ambulance Service NHS Trust