Oaklands Centre (Forward Thinking Birmingham)
Oaklands Centre, Raddlebarn Road, Selly Oak, Birmingham, West Midlands, B29 6JBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Communication and parking.
Rated 2 stars out of 5
by Mrs. Haynes - Posted on 12 January 2024
Getting through to the hub is ridiculous, I tried for 2 hours one day and gave up as no one answered the phone or I was in a queue to speak to someone. Parking is horrendous, car park is full by 9.15am with staff cars. Nowhere for the patients and their families to park. If you have an afternoon appointment, good luck with that as parking on the road after 1 pm isn't allowed, and you could come back to the car with a parking ticket. This needs to be looked at and rectified as soon as possible.
Visited January 2024
Oaklands Centre (Forward Thinking Birmingham) has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Melanie walton - Posted on 01 February 2023
Im writing this on behalf of my daughter treatmen.When you visit your put on long waiting list.Also told someone or doc will phone you back they very rarely do .The reordering of meds is a shambles leading to patient going without meds .this is just a short view of service's
Visited January 2023
Review titled Oaklands Centre (Forward Thinking Birmingham)
Replied on 10 February 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team
Provided by Care opinion
Information supplied by Birmingham Women's and Children's NHS Foundation Trust