Oldham Integrated Care Centre - Dermatology
Oldham Total Skin Service, New Radcliffe St, Oldham,, Lancashire, OL1 1NLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Follow up
Rated 3 stars out of 5
by Anonymous - Posted on 22 May 2023
Had an appointment May 2022 where I was given 3 months course of anti biotics with a review to be undertook at the end of 3 months. The antibiotics didnt work and I am still waiting for review. Contacted them again today and was told I am on the list but there are people that have been waiting longer for review and they will be seen first. This is 1 year later - very very poor and I must say quite worrying....
Visited May 2023
Oldham Integrated Care Centre - Dermatology has not yet replied.
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Review titled Poor communication & overall service
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2024
Had a consultation in Nov'22 and treatment agreed upon. 14 months later and treatment yet to commence. Contacted the call centre and informed that Oldham services were "short-staffed" and there were no clinics planned for my treatment until at least March 2024! The staffing issue appeared to be long term and when I questioned why nothing had been done to address the issue, the helpful person at the call centre said they did not have that information but they would contact the Service Manager at Oldham and ask them to e-mail me with a reply. This was in November 2023 and I am yet to hear from them. This is no surprise as I see that they have not replied to any of the reviews posted here. As a recently retired Registered Nurse I find it incredible that a service can leave patients who may have deteriorating or debilitating conditions for so long without following up to see if those conditions have improved or further deteriorated and if the originally agreed course of action is still appropriate. Although my condition is, I imagine, minor compared to may others it has been present for over 3 years and although this service has seen me twice in that time (discharging me once without informing me or my GP) it is no better. This services inadequate response causes me to keep using steroidal topical treatments for longer than normal and I keep having to see my GP about it, putting pressure on that non-specialised service. I doubt the service will reply to this review as they have not to any of the others.
Visited November 2022
Oldham Integrated Care Centre - Dermatology has not yet replied.
Information supplied by Hcrg Care Services Ltd