Oxfordshire Talking Therapies
Abell House, Slade Site, Horspath Driftway, Headington, Oxford, Oxfordshire, OX3 7JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 28 May 2024
Clinician was not supportive. Make you feel stupid, very confusing advise. Tell you “you’re doing well, but” then in the next sentence tell you that you shouldn’t use the word but to try and play down a celebratory moment. They tell you taking medication prescribed by your GP is not helping and that whilst taking it you won’t ever feel any better. Even when you explain you can’t leave the house without it at times they don’t seem to care or listen. They moan at you when life gets in the way - work, sickness/holidays etc but it’s okay for them to need time off and have to cancel sessions. CBT techniques not helpful. I finished my sessions early without notice as the clinician made me feel worse and bad about myself and totally knocked my confidence. Do not recommend to anyone. Total waste of time and left me feeling worse and even more anxious at times and like a complete failure!
Visited March 2024
Oxfordshire Talking Therapies has not yet replied.
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Review titled Worst experience ever
Rated 1 star out of 5
by Anonymous - Posted on 12 March 2024
They are honestly the worst, takes weeks to call you back and no support at all also discrimination on medical cannabis saying they won't treat me when I'm on a licenced controlled medication then thinking they are qualified to tell me to stop taking the one thing that's keeping me alive.
Visited January 2024
Oxfordshire Talking Therapies has not yet replied.
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Review titled Awful.
Rated 1 star out of 5
by Anonymous - Posted on 07 October 2023
I made an online referral to Oxford Health Talking Therapies following an appointment with my GP, who recommended the service. Two days later, I was called by the service to say that they needed to cancel my telephonic triage appointment. The admin staff who rang me up said they needed to cancel my appointment, as I am currently under a mental health team. This is false, as I have been discharged from all mental health services. I voiced my concerns to the clinician, who said the team would promptly review my application. I was told explicitly that the service would contact me promptly to reschedule, as in a few days. This has not happened. This is entirely unacceptable for a mental health service to a) refuse my application and b) lie about getting in touch. I am now stable, but I want some help getting my sleep on track. I can't fathom how horrible and unfit for purpose this service is to people who are at risk. Avoid at all costs.
Visited October 2023
Oxfordshire Talking Therapies has not yet replied.
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Review titled ad my phone call today
Rated 1 star out of 5
by Anonymous - Posted on 31 August 2023
So I've had the first call and I was disappointed , I was only asked if I had issues with self harm no! I have had really bad anxiety since 4 I'm now 40 I need talking therapy .. they are only interested in if you want to kill yourself so they can obviously pass on to someone else, as I'm not she wasn't interested and said they will call back in 2 weeks , she was almost disappointed. And I felt abandoned , also a trigger to my anxiety fear to open up and talk!! It took alot of me emotionally to ask for help and support it was totally useless , they are obviously paid for nothing another useless service,
Visited August 2023
Oxfordshire Talking Therapies has not yet replied.
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Review titled Woeful experience
Rated 2 stars out of 5
by Anonymous - Posted on 18 July 2023
My review very much tallies with the others on this page. Having had an assessment with this service which felt like little more than a tick box exercise, lacking in empathy for my difficulties, I was then left waiting for several days before I was told of the "outcome" of the assessment. Why employ staff you don't then trust to make independent clinical decisions? Demoralising for them I'm sure but also for patients. Needless to say I was advised I was going to be discharged and that I needed to seek therapy for my issues elsewhere. No collaboration with me about this, I wasn't given any choice. A dreadful service,if you can afford private therapy then that's likely to be your best option.
Visited May 2023
Oxfordshire Talking Therapies has not yet replied.
Information supplied by Oxford Health NHS Foundation Trust