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Pepperville House

Fort Road, Wick, Littlehampton, West Sussex, BN17 7QU

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Would not recommend it to anyone

    Rated 1 star out of 5

    by Elena Nevzorova - Posted on 12 August 2024

    Today was a second attempt to get help with my mental health and I'm not sure what to take out of it. First time I attended was very inconsiderate from the person I've seen. I have been asked the questions about how I wanted to end my life in the first minutes of the appointment. I didn't feel comfortable to talk about it to the person I just met so I left. The second referral from my GP could not bring me mo confusion. I had an hour talking about my problems and was given a leaflets how to help myself in critical situations. That's all. I do appreciate the information of course, I have used the services the practice recommended in the past so not much help. My only question is what is the purpose of this Pepperwile House? No Professional help or advice was given. I'm shocked

    Visited August 2024

    Report as unsuitable

    Pepperville House has not yet replied.


  2. Review titled Poor culture

    by Ryan - Posted on 23 July 2024

    After 7 months on off experience with a high turn over of staff, this has caused me more distress meaning I have been unable to resolve or attempt to resolve my initial mental health crisis in January 2024. It’s very sad as I have been asking for help for 6 months and been wrongly prescribed medication, taken off medication without consent or agreement and I have had a letter with incorrect information written about me from someone of seniority. I do not recommend this service if your acutely unwell

    Visited July 2024

    Report as unsuitable

    Pepperville House has not yet replied.




Information supplied by Sussex Partnership NHS Foundation Trust