Porters Avenue Health Centre
234 Porters Avenue, Dagenham, Essex, RM8 2EQContact details and opening times
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by L.A.A - Posted on 24 September 2024
Honestly the worst GP surgery I have ever been registered to. They are of no help, when you're lucky enough for the phone to be answered they want you to do everything digitally or online even if you are in person at the surgery. The reception said they can't process any appointments and will still request for you to do it on the app even though I repeatedly told them my app wasn't working and I received an NHS letter asking me to call and book and appointment. I feel for any patient that will potentially find this even more difficult because they may require extra support due to age, disability or language. Not inclusive at all and the attitude of the reception staff both on the phone and in person is patronising and rude.
Visited September 2024
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Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust