Practice Plus Group MSK, Buckinghamshire
Unit 2 The Merlin Centre, Lancaster Road, Cressex Business Park, High Wycombe, Buckinghamshire, HP12 3QLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shambolic
Rated 2 stars out of 5
by Anonymous - Posted on 05 February 2025
Admin is shambolic. Text message sent for telephone appointment I knew nothing about. When I responded asking for someone to call me the appointment was cancelled. Told I had to get my GP to refer me again! Everything is done to avoid them seeing you, to push private treatment and blame IT issues. If you try to telephone them there is a long waiting time. Why is the NHS using this 'service'? Six weeks for an X ray!
Visited January 2025
Practice Plus Group MSK, Buckinghamshire has not yet replied.
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Review titled Terrible nonexistent service
Rated 1 star out of 5
by Anonymous - Posted on 17 December 2024
My mum was referred to them by her GP and they booked a telephone appointment on 13th December morning and no one called her at all. We then made phone called on 16th and 17th to the centre and no one answered my call despite I was sitting as No.1 of the queue for over 15 minutes each time. I appreciate they might be busy, but they should give an explanation of why no one called at least. Looking at the good reviews of this place, staff are extremely rude towards patients as well. Should this service be funded by the NHS even though they have done nothing good for the society?
Visited December 2024
Practice Plus Group MSK, Buckinghamshire has not yet replied.
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