QE Trinity Square Diabetic Services
Trinity Square Health Centre, Trinity Square, 24 West Street, Gateshead, NE8 1DPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service, uncaring and unprofessional
Rated 1 star out of 5
by David todd - Posted on 22 September 2024
Diabetes been really bad for years… now could potentially lose a foot…. Been asking for an insulin pump every time I’ve been for years and keep rejecting me. I went to latest appt because hospital said I need to control sugars and they said I need to try pump…. Went to a nurse appt only to be asked “ why are you here” and that I need to use “ Google” to read up on pumps. Bearing in mind I wear a sensor which shares data with them about my high sugars! I was made to feel like I was committing a crime by asking for a pump because my insulin treatment hasn’t worked very well since 2006 and diabetes is killing me so I need something different because I’m a single parent with a dependant child! I’m 38 years old and have already had cateracts and heart stents because of this. They don’t care at all at trinity square diabetes clinic. I will be seeking legal advice.
Visited September 2024
QE Trinity Square Diabetic Services has not yet replied.
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Review titled Awful Experience
Rated 1 star out of 5
by John Williams - Posted on 29 July 2024
I waited ages to get an appointment to discuss getting a cgm meter only to be told I don't meet the criteria, looking at the NICE guidelines I do! Instead I was offered mounjaro, the appointment was a waste of my time and if I could avoid ever going back I would, the diabetic care in Gateshead is atrocious
Visited July 2024
QE Trinity Square Diabetic Services has not yet replied.
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Review titled Very good
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2023
Friendly, helpful team who are skilled. Always at the end of the phone, clinics are quick and well ran
Visited March 2023
QE Trinity Square Diabetic Services has not yet replied.
Information supplied by Gateshead Health NHS Foundation Trust