Ravenscroft Healthcare Ltd (Bletchley)
Westfield Road, Bletchley, Milton Keynes, Buckinghamshire, MK2 2RAContact details and opening times
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Reviews
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Review titled Really bad service, rude and insensitive
Rated 1 star out of 5
by Anonymous - Posted on 26 April 2023
I was first referred to Ravenscroft in Oct 2022 and after numerous emails I finally got to speak to someone in March 2023. The Practioner I spoke to seemed unsympathetic about the pain I was experiencing and my concerns over having a serious fall. I mentioned several times both my GP and Physiotherapist had both said I needed surgery and to be referred to hospital. He basically told me that I was too fat to be sent to my local NHS/Private clinic so it would have to be the main hospital. A month later I have finally been referred to hospital, my referral to hospital is dated as the same day I spoke to Ravenscroft, which means I have another 5 month wait to see anyone at the hospital, in the meantime my condition is getting worse and I have fallen twice since my conversation with them. This is unacceptable as it is beginning to have a massive impact on my day to day life as well as my mental wellbeing!
Visited March 2023
Ravenscroft Healthcare Ltd (Bletchley) has not yet replied.
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Review titled Atrocious service and attitude
Rated 1 star out of 5
by Anonymous - Posted on 22 February 2023
When I called the clinic they took 25 minutes to even answer the phone today and I was then told that it takes them 6 weeks to write and send a referral - this is shocking. There was not even any apology over that level of delay, and it was stated like I should just accept it. If this was a private company the admin staff would be fired. People come to Ravenscroft because they are in pain and to delay their treatment due to bad management and administration is not acceptable. This clinic is a poor link to delay referrals from GP to hospital. Its service is useless and a waste of taxpayer's money Atrocious clinic and attitude
Visited February 2023
Ravenscroft Healthcare Ltd (Bletchley) has not yet replied.
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