Redcar Primary Care Hospital
West Dyke Road, Redcar, Cleveland, TS10 4NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled top quality service
Rated 5 stars out of 5
by terry dale - Posted on 08 May 2023
my wife hurt her wrist on saturday night went to redcar hospital on sunday morning 2 hours later checked and x rayed no breakage many thanks for quality service terry
Visited May 2023
Review titled Redcar Primary Care Hospital
Replied on 10 October 2023
Dear Terry, Thank you for your feedback regarding the care and treatment you wife received at Redcar Primary Care Hospital. Please be assured that your kind comments regarding the care and treatment received, will be shared with the appropriate staff members, who I am sure will be delighted to receive them. Thank you again for taking the time to provide us with your feedback. Kind regards Eve Patient Experience Officer
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Review titled Outstanding treatment
Rated 5 stars out of 5
by Rebecca Kirton - Posted on 06 April 2023
Visited with my daughter who had fallen off her scooter! Reception staff Lovely and approachable, Dr welcoming and had lots of time for us, radiographer friendly putting my daughter at ease. Impressed with the instant recall of a second x ray to rule out any broken bones. Thanks for the excellent treatment we received. Much appreciated
Visited April 2023
Review titled Redcar Primary Care Hospital
Replied on 10 October 2023
Dear Rebecca, Thank you for your feedback regarding the care and treatment your daughter received at South Tees Hospitals NHS Foundation Trust. Please be assured that your kind comments regarding the care and treatment received will be shared with the appropriate staff, who I am sure will be delighted to receive them. Thank you again for taking the time to provide us with your feedback. Kind regards Eve Patient Experience Officer
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Review titled Long waiting times
Rated 3 stars out of 5
by Anonymous - Posted on 10 May 2023
Very long waiting times was around 10 people in waiting area yet still had a waiting time of 3 hours this was on a Wednesday
Visited April 2023
Review titled Redcar Primary Care Hospital
Replied on 10 October 2023
Good afternoon, Thank you for your feedback in relation to the issue surrounding waiting times at Redcar Primary Care Hospital. I am sorry you have had cause to contact us about your experience. If you would like to discuss these issues further, please telephone the Patient Experience Department on 01642 854807. Alternatively, you may wish to email us at stees.patient.experience@nhs.net Kind regards, Eve Patient Experience Officer
Information supplied by South Tees Hospitals NHS Foundation Trust