Richmond Wellbeing Service

First Floor, St Johns Health Centre, Oak Lane, Twickenham, Greater London, TW1 3PA

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Reviews

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1. Review titled No help

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 15 May 2023

   I had an assessment phone call in April 2023. It is now 15th May. Have heard absolutely nothing since, so haven't been offered any help. When I phoned I was very depressed. Feel like they don't care. Doctor told me to contact them. I even sent an email asking what was happening but had no response.

   Visited April 2023

   Report as unsuitable

   Review titled Richmond Wellbeing Service

   Replied on 22 May 2023

   Dear Anonymous My name is Jane and I am one of the Experience and Governance Leads for the Trust, I am sorry that you have not heard anything following your assessment in April. Please contact our PALS line on 0203 513 6150 or email pals@swlstg.nhs.uk and one of my colleagues will be happy to assist you in chasing this up. Kind regards Jane

   Report as unsuitable

   Provided by Care opinion

   

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Information supplied by East London NHS Foundation Trust