Riverbrook Medical Centre
3 River Brook Drive, Stirchley, Birmingham, West Midlands, B30 2SHContact details and opening times
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Reviews
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Review titled Phone lines impossible
Rated 4 stars out of 5
by Anonymous - Posted on 24 February 2025
Trying to get an appointment at the doctors is near impossible, You call in the morning and it appears they only have one line -which is constantly user busy. I don't understand as if you call in the afternoon there is a queuing system. This seems like a ridiculous system as I have to call every few minutes in the hope I call in the window that someone else isn't calling. This does not seem very fair and is extremely frustrating!! Other than this, the receptionist staff are fantastic and very friendly, and I've had great experiences with all the nurses and doctors. Its just a pity trying to get through for an appointment when you are at your most vulnerable is such an ordeal!!
Visited February 2025
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