SpaMedica Bedford
Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, MK41 7PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
From start to finish Spa Medica in Bedford were excellent. Appointments were efficiently arranged. Staff were very helpful and considerate and everything was done in professional manner. The hospital itself was spotlessly clean and comfortable.
Visited November 2023
Review titled SpaMedica Bedford
Replied on 24 May 2024
Dear patient, thank you so much for your review of SpaMedica. It's nice to hear that you found our staff so helpful and considerate. Best wishes, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by Sally Cripsey - Posted on 22 November 2023
At the pre op visit and on the actual day Everyone was welcoming, reassuring and helpful but at the same time very professional. Although I was understandably nervous all the staff did their best to put me at my ease and the visual posters showing what would happen next were very helpful and reassuring. In fact all the displays were relevant and done with care. The nursing staff before, during and after the op were helpful and professional. Being in small but comfortable booths with three others whilst waiting worked well and helped to pass the time. The consultant/surgeon was excellent …calm, encouraging and reassuring and explaining what he was doing every step of the way. Thank you all at Spa Medica Bedford I would also like to thank the general administration staff who booked appointments and answered my questions in a professional yet friendly way.
Visited November 2023
Review titled SpaMedica Bedford
Replied on 24 May 2024
Hello Sally, thank you very much for your review of SpaMedica. We're so pleased that you felt welcomed into SpaMedica and that you found our nursing staff so helpful and professional. Wishing you all the best, SpaMedica.
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Review titled Wow!!
Rated 5 stars out of 5
by Gail Wright-Scott - Posted on 23 November 2023
I not only received my appointment incredibly fast but also my surgery. The staff at SpaMedica are of an exceptionally high standard. Kind, caring and dedicated to giving their very best service. I would most certainly go here in the future if I ever need more eye surgery. The hospital itself is warm and welcoming, relatively new by its appearance and very clean and tidy. You are made to feel at ease from the moment you walk through the door until the time you have to leave. My only concern was the limited parking but this is barely worth mentioning. Please keep up the excellent work and standards you have set. Thank you so much for making my cataract surgery so uneventful!
Visited November 2023
Review titled SpaMedica Bedford
Replied on 24 May 2024
Hi Gail, thank you very much for your review of SpaMedica. It is nice to hear that you found our staff so kind and caring. It's great that you felt welcomed into our clinic and we wish you all the best for the future. Kind regards, SpaMedica.
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Review titled Exceptional service
Rated 5 stars out of 5
by Brian Cox - Posted on 17 November 2023
SpaMedica Bedford have very friendly, efficient staff and I cannot thank them enough for the service and treatment I received in my appointments on August 31st and November 2nd this year.
Visited November 2023
Review titled SpaMedica Bedford
Replied on 12 August 2024
Dear Brian, thank you for sharing your experience at SpaMedica. We are very happy to hear you had a positive experience with our service and we are very pleased to hear our team were friendly and efficient. Wishing you all the best for the future, SpaMedica.
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Review titled Great practice.
Rated 5 stars out of 5
by Fred christmas - Posted on 29 November 2023
Very professional staff .helpful and reassuring good explanation of the procedure no problems at all .
Visited November 2023
Review titled SpaMedica Bedford
Replied on 24 May 2024
Hello Fred, thank you so much for your review of SpaMedica. It is brilliant to hear that you found our service so professional, helpful and reassuring. Best wishes, SpaMedica.
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Review titled Great experience
Rated 5 stars out of 5
by Gaynor Bright - Posted on 20 November 2023
Brilliant experience with SpaMedica in Bedford From referral to procedure in 13 days !!! Everything about my cataract operation was brilliant- sadly I had my first procedure at another clinic which was fraught with hold ups and problems- but this time it was so seamless and professional! All the staff were helpful caring and so reassuring during what is a bit of a strange experience- walk in very short sighted - 15 minutes later - you can see !!! My surgeon was so pleasant ( loved her singing along to music!) which I am very grateful for - I would have no hesitation in recommending the clinic- thank you again for life changing treatment
Visited November 2023
SpaMedica Bedford has not yet replied.
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Review titled Perfect Experience
Rated 5 stars out of 5
by Mr Graham Falcke - Posted on 06 November 2023
Cataract surgery start to finish in under an hour on Saturday afternoon at Spamedica Bedford with very member of staff patient, helpful, reassuring and professional in everything they did for me before, during and afterwards. In a word, perfect experience which could not have been better. Thanks to everybody. Highly recommended.
Visited October 2023
Review titled SpaMedica Bedford
Replied on 15 April 2024
Hello Graham, thank you so much for your 5-star review of SpaMedica. It's great to hear that you found our staff so helpful, reassuring and professional. It is great that you would recommend us to others. Kind regards, SpaMedica.
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Review titled Five star
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2023
Faultless. Pleasant caring staff put a nervous patient at ease. Very kind surgeon spoke words of comfort throughout. (And the hot chocolate was delicious!)
Visited October 2023
Review titled SpaMedica Bedford
Replied on 15 April 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. It's great to hear that you've had a pleasant experience with our service. Kind regards, SpaMedica.
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Review titled Great clinic
Rated 5 stars out of 5
by Linda - Posted on 21 October 2023
very clean clinic, staff were very helpful and the surgeons were very good at their job. I would recommend this clinic to anybody
Visited October 2023
Review titled SpaMedica Bedford
Replied on 15 April 2024
Hello Linda, thank you very much for your 5-star review of SpaMedica. Thank you for your feedback, it's excellent that you found our staff so helpful and that you would recommend our service to others. Kind regards, SpaMedica.
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Review titled Excellent clinic
Rated 5 stars out of 5
by Roger Gibbons - Posted on 27 October 2023
Everyone was helpful and reassuring. The only downside was the rather long wait between the formal admission and actual surgery. Is this quite common, as I had the same experience at your Watford clinic for my first op.
Visited October 2023
Review titled SpaMedica Bedford
Replied on 15 April 2024
Hello Roger, thank you so much for your 5-star review of SpaMedica. It's nice to hear that you found our staff so helpful and reassuring. Kind regards, SpaMedica.
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